Legal Software Support Analyst

Location UK / Belfast

Job Type Fixed term contract, Permanent, TemporaryContract, Trainee

Salary £20000 - 30000

Updated 2 weeks ago

Reference 1342010

 Job Description

LEGAL SOFTWARE APPLICATION SUPPORT - 6 MONTH FIXED TERM CONTRACT

LEGAL SOFTWARE APPLICATION SUPPORT – FIXED TERM CONTRACT (6 MONTHS)

 

HAYWARD HAWK are proud to be partnering with their client in the search for a successful Legal Software Support Analyst. The client based in Belfast is one of the largest Legal companies in the UK and has a massive Global footprint.  The client is currently going through a sustained period of growth resulting in the software support team expanding. The client is known for having one of the lowest staff turnover rates locally due to a real chance of career progression and the relaxed / valued working environment it offers.

The company offers you a great working environment and relaxed atmosphere along with fantastic progression options, unlike most typical support roles they have seen previous members of the team progress into other business areas.

You will have the opportunity to gain experience of working with all the latest technologies in multiple environments. You must have excellent customer service skills with Software support experience (Ideally in a Finance or Legal background). 

 

Responsibilities:

•Day to day running of software applications

•User support and troubleshooting, Installation and customisation of software applications for new customers.

•Support customers and help them benefit from the use of their software products

•Specify and document new program requirements, communicate with customers to determine priority of enhancements to applications.

 

Experience

•Ideally 2 Years plus within a Software Support Environment.

•Experience in Financial, Professional Services or Legal industries.

•Excellent customer service skills and attention to detail.

•Understanding of document automation 

•Experience of XML, HTML or Javascript

 

 

Remuneration: 

 

• Challenging role where you will have the chance to genuinely influence change

• Top salary and benefits package

• Genuine career progression 

 

For Further information on this vacancy, or any other technology roles in Belfast, Dublin or London, please apply via the link below or contact Stephen McDowell in the strictest of confidence on 02895 902688