Renewals Specialist – American Markets (Veritas)

Location UK / Belfast

Job Type Permanent full-time

Salary £15000 - 25000

Updated 3 days ago

Reference 1444659

 Job Description

Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff as we become the greatest customer engagement services company in the world, rich in diversity and talent.


Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff as we become the greatest customer engagement services company in the world, rich in diversity and talent.

With some of the world’s biggest and most well-known brands as our clients, chances are, you’ve already interacted with Concentrix! Whether you’re buying a pair of jeans online, calling tech support about your new headphones or ordering a ride share we’re behind the scenes making the customer experience smoother. But we do more than just customer service! Concentrix helps clients with everything from consulting and technology services to analytics and insights.

 

The Role:

Veritas are a global company that work to make the internet safer! Their mission is to make the world a safer place by delivering unmatched visibility and insights to customers and partners, and by adopting a holistic security approach to security.

The Sales Advisor will be an energetic team player who is goal driven and enjoys a challenge. They will be working in a fast-paced environment to ensure that all customers are contacted prior to contract expiry. The Sales Advisor will be expected to achieve KPIs including renewal rates, adherence and quality. They will be ambitious and keen to develop within their role.

 

What can we offer you?

  • A bright, modern, place to work with excellent staff facilities.
  • We’re based in the heart of Belfast, with excellent transport links.
  • Spend your lunch breaks in the onsite café, grab something fresh from the juice bar or work up a sweat in the gym or yoga room.
  • Take advantage of benefits and discounts with local and national suppliers.
  • Look after your future with our company pension scheme.
  • Hard work and dedication is rewarded at our annual company awards ceremony.
  • Develop your career in a global company of over 225,000 employees across more than 40 countries!

 

Have you got what we’re looking for?

  • Fluency in written and spoken English.
  • Minimum of 1 years’ telephone B2C or B2B sales experience, demand generation/lead generation with proven ability to deliver consistently strong measurable results.
  • Experience in achieving and exceeding targets in a highly target driven environment.
  • Ability to self-motivate.
  • Team player.
  • Excellent written and verbal communication skills, including email.
  • Exceptional time management skills with the ability to multi task.
  • Creative, high energy, resourceful and proactive.
  • Attention to detail and quality.
  • Ability to develop and maintain strong base relationships.
  • Strong knowledge of Microsoft Office applications.

 

Hours: Monday-Friday 12pm-9pm or 3pm-12am

 

Concentrix is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.