Inbound Call Centre Advisor

Location UK / Belfast

Job Type Permanent full-time

Salary £15000 - 25000

Updated 5 days ago

Reference 1441688

 Job Description

Shifts available to suit everyone! Inbound Sales Rotational Shifts: Mon – Sun between 8am & 9pm

We are Fanatical about our Staff!

We invest in the future in your future! #Concentrix

In a world full of average, we stand out!

Let us place you in a role within our Global business that will provide you with the best possible potential for success!  We offer three different call centre locations across Belfast, with Inbound, Full Time roles. If you have excellent customer service skills with a penchant for sales we want you!

We offer excellent starting salaries from £15,515 – £18,241 paid fortnightly with bonus potential of up to £750 per month.  (Variety of roles available with various salaries & bonus structures, 38.75 – 40hrs per week)


All employees receive 28 days annual leave, plus 1 additional day each year for 5 years!

You will also receive substantial staff discounts on O2 UK, Vodafone UK, AXA Insurance, company sponsored healthcare, discounts on various hospitality and retail outlets. Learn to drive, scheme with discounted lessons plus get paid for the hour you are out of work! (Loughview site specific)!


Shifts available to suit everyone!

Inbound Sales Rotational Shifts:

Mon – Sun between 8am & 9pm


Benefits: (Some of the below are site specific)

  • Chill out zones, lounges and breakout areas for all staff or work up a sweat in the gym or yoga room.
  • Onsite Xbox’s, PS4’s, Table Tennis and pool Tables #workhardplayhard
  • Excellent onsite catering services, with daily specials, meal deals, freshly baked cakes and pastries.
  • Spend your lunch breaks in the onsite café or grab something fresh from the juice bar
  • Access to a range of learning and leadership development programs. 100% of our management team were promoted from advisors!! You could be next!
  • Employee referral scheme (introduce your friends & we pay you when they pass probation)
  • Additional sales incentives (changeable monthly)


About the Roles:

Inbound Call Centre Advisor roles, working on behalf of our clients two telecommunications giants. You will be receiving Inbound calls from customers with a variety of problems or questions and be ready to maximise opportunities to retain or make a sale.


What you’ll need:

We are looking for the very best people who have at least 6 – 12 months experience in a customer Service or sales environment or 6 – 12 months proven sales experience working within a target driven environment with experience and be able to demonstrate resilience, determination and teamwork.

We care about our staff, and with our continued growth and expansion, we want you to join our award-winning team!

Applications are welcome from those that meet the criteria irrespective of religious belief, political opinion, age, sexual orientation, disability, race, marital status, gender, whether they have dependents and women returning to the workforce.