Location UK / Belfast
Job Type Permanent full-time
Salary Not disclosed
Updated 1 day ago
Director, Customer Care at ShopKeep ShopKeep Belfast About Us Born out of frustration with the traditional cash register business, ShopKeep was design
Born out of frustration with the traditional cash register business, ShopKeep was designed by a retailer with a noble aim: to rescue independent business owners from the nightmare of an archaic point of sale system, by replacing it with something beautiful, simple and affordable. It turned out that by doing this, we were giving our fellow merchants a fighting chance against the big guys. So we kept doing it.
Today, our mission is simple: Empower independent business owners to dream big and fight smart. We’re doing this by disrupting the industry through our cloud-based architecture, amazing customer care and intuitive software and financial products that deliver everything small business owners need to run smarter businesses.
The Director, Customer Care, in our Belfast office, is a key leadership role at Shopkeep. We live by our promise to our merchants that Shopkeep is the easiest POS to use with the absolute best customer care and we take that responsibility very seriously. Our Care organization supports all Shopkeep products: Shopkeep POS, Shopkeep Payments and Shopkeep Capital.
This role has significant levels of responsibility and accountability at Shopkeep. As the Director, Customer Care, you will also be responsible for the following:
We provide the essentials…
…and the fun-damentals:
To apply please click on the APPLY NOW button below to be directed to the company website
ShopKeep is an Equal Opportunity Employer
We are an Equal Opportunities Employer. We do not discriminate on grounds of religious belief or political opinion. We practice equality ofopportunity in employment and select the best person for the job.