Trademark Support Coordinator

Location UK / Belfast

Job Type Permanent full-time

Salary Negotiable

Updated 6 days ago

Reference 1441094

 Job Description

Are you the type of person who thrives in a fast paced corporate environment, who enjoys working with colleagues across the world? If this sounds like you then we have the opportunity for you.

Responsibilities:

  • Coordinate, analyse and process incoming correspondence relating to IP matters received from Baker McKenzie offices, IP clients and additional global law firms
  • Identify key deadlines and update client records accordingly using an electronic IP management system
  • Create records and co-ordinate IP matter work plans to relevant IP attorneys based on new instructions received from IP clients and Baker McKenzie managing offices
  • Update global records with accurate and consistent data throughout the trademark registration, renewals and maintenance process
  • Docket and review actions (i.e. e-docket) relevant to the client’s trademark portfolio management
  • Provide agents with instructions to renew trade marks in a timely manner or to allow trade marks to lapse in accordance with clients’ recommendations, including:
  • updating trademark records based on agreed procedures and processes
  • generating reports of registrations due for renewal for a certain period
  • process renewal instructions
  • Communicate via email with internal colleagues and global clients
  • Proactively review operational processes, actively recommend operational and process improvements
  • Manage own workload by allocating work items based on order of priorities
  • Perform record-auditing of trade marks during client intake or when necessary
  • Closely coordinate with the specialists, leaders on issues which may affect the clients’ IP rights
  • Participate in the implementation and execution of the agreed initiatives and action items in the business plan and other business improvement programs
  • Perform other tasks and activities as may be assigned by the Management Team or leaders from time to time

Skills and Experience:

  • Educated to A’Level standard or above
  • Some experience in a corporate administrative environment
  • Proficiency in MS Office applications (Word, Excel, Outlook) and Internet
  • Flexibility in work hours is essential, if required as this role includes close co-ordination with our global counterparts
  • Strong analytical, problem solving and organisational skills
  • Excellent oral and written English communication skills
  • Proactive with the ability to clearly communicate process recommendations
  • Ability to multi-task whilst maintaining accuracy and quality in data entry
  • Ability to prioritise and work independently with limited supervision
  • Strong commitment to outstanding client service
  • Ability to establish and maintain effective working relationships
  • Exceptional work ethic, personal and professional integrity
  • Consistent team player, who is adaptable to team workload and client demands