Telephonist/Host- Belfast Audi

Location UK / Belfast

Job Type Permanent full-time

Salary See description

Updated 2 days ago

Reference 1441141

 Job Description

To ensure that all incoming calls to the Centre are answered professionally, promptly & efficiently To communicate effectively with all departments at the Centre, providing a hub of information for both customers arriving to the Centre and those making contact by phone

About the Agnew Group…

Established in 1931 by The Agnew Family, the Agnew Group became part of the Sytner Group of companies in 2012, the UK’s largest motor retailer, which in turn is owned by the Penske Automotive Group, USA. We operate 15 dealerships in the areas of Belfast, Newtownabbey and Portadown, representing 9 manufacturer brands. We also operate Agnew AutoStore in Portadown, Agnew Leasing, NI TPS, Agnew Repair Centre and Agnew Trade Centre. We employ over 1100 staff, sell over 20,000 new and used vehicles annually, with an annual turnover over £470m. 


About you…

Applicants must be able to demonstrate how they meet the following criteria:

  • At least one year’s switchboard experience gained in a customer  service environment
  • Articulate, well presented and able to demonstrate excellent communication and interpersonal skills
  • Strong administration skills with emphasis on accuracy and attention to detail
  • Flexible with regard to working hours / shift patterns and weekend working
  • Ability to multi-task and perform well in challenging situations with a positive can-do attitude
  • Experienced in, or willing to be trained in coffee dock hosting skills

Remuneration and Benefits…

  • Salary: £8.21p/h
  • Discounted car purchase scheme after qualifying period
  • And much more…..

To apply for this exceptional opportunity, click on the apply/resume button.

N.B. Applicants must demonstrate on their application form how they meet each of the criteria in order to be short-listed for interview.

All completed applications must be received by 12:00pm (midday) on Friday 27th September . Applications received after this deadline will not be accepted.

As communication will be via email, please check your spam/junk folder

The Agnew Group is an Equal Opportunities Employer