Location UK / Belfast
Job Type Not disclosed
Salary Not disclosed
Updated 6 days ago
Excellent opportunity for a Technical Services Engineer – Citrix - Level 3 based in Belfast
Title of post: Technical Services Engineer – Citrix – Level 3
Location: Novosco Ltd, Belfast
Responsible to: Service Desk Team Lead
Main purpose of the job: To help determine customer needs, as the customers first point of contact with Novosco this is a vital role within the organisation. Employees within this area are expected to work independently and use their own initiative. They perform the full range of duties required in providing solutions to our customer base, and the successful candidate will have advanced general troubleshooting skills. Employees at this level receive only occasional instruction or assistance as new or unusual situations arises, and will be fully aware of operating procedures and policies.
Main Duties and Responsibilities:
Skills and qualities required:
Training: Internal training on products and services will be provided. However, staff are expected to consistently keep abreast of new developments, which would impact on their areas of responsibility. Personal training in relation to this job description will be given as part of the company’s overall personnel development program.
Conditions of Employment Salary: The salary and benefits for this position will be determined according to the experience of the person appointed. General Guidance: The nominal working week is 37.5 hours, although a degree of flexibility is both offered and expected. In specific circumstances there may be a requirement to work additional hours. Novosco Ltd operates a Non Smoking Policy. Novosco Ltd is an Equal Opportunities Employer.
Applicants are advised that Security Clearance or Access NI Basic Disclosure will be requested to assist with the decision making process. Disclosure information will not be used unfairly and criminal records will not necessarily prevent you from being successful in your application. A copy of Novosco’s policy on ‘The Recruitment of Ex-offenders’ and ‘The Secure Handling, Use, Storage and Retention of Disclosure Information’ is available to all applicants on request
To Apply please click the APPLY NOW button below to be directed to our website.