Location UK / Belfast
Job Type Permanent full-time
Salary Not disclosed
Updated 6 days ago
Excellent opportunity for Service Desk Support Analyst (Bilingual English/French) based in Derry/Londonderry, Strabane, Belfast.
Title: Service Desk Support Analyst (Bilingual English/French)
Think Technology- Think Allstate
We build solutions that touch 16 million customers on a daily basis.
You will work alongside people as passionate as you, focused on delivering the best possible user experiences.
You will work in a highly collaborative environment primed to adapt to an ever-changing landscape and which places technology solutions at its core.
You will thrive, you will think differently, you will challenge convention and have the freedom to act with integrity, intention and speed; you will be at the forefront of developing capabilities in support of Allstate’s global business model; you will deliver results and you will leave things better than you found them.
Location: Derry/Londonderry, Strabane, Belfast
Can you handle any situation with confidence and control?
Do you understand what customers want and need so that they can get the result quickly?
Are you attracted to a role where you will be exposed to problem solving, innovation and learning opportunities?
At Allstate Northern Ireland we value people with these qualities and understand they will critically impact our customer and the overall success of our organization. We are currently recruiting for Service Desk Support Analyst roles within our Technical Support Centre based in Northern Ireland (Derry/Londonderry, Strabane, Belfast or Home-Based work options may also be available).
Come join our team and help shape our future direction!
In the Service Desk Support Analyst role, you will act as a Trusted Advisor for Allstate and provide a world class service to Allstate agents and employees.
The successful candidate will be trained to offer bi-lingual first level technical support (French and English) and will work as part of a technical support team operating within a fast paced and dynamic Technical Support centre environment.
Responsibilities include (but aren’t limited to):
Skills and Competencies:
And one of the following:
Hours of Work:
Apply Here: To apply please click the APPLY NOW button below to be directed to our website.
Closing Date: 23rd September 2019
Statement on Fair Employment and Equal Opportunities:
Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.
We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit.
Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.