Location UK / Derry
Job Type Permanent part-time
Salary See description
Updated 2 days ago
We are offering a fantastic opportunity to join our team as a part time Inbound Customer Service Advisor to help give our customers exactly what they need!
We invest in the future! Your future! Here at Concentrix we are fanatical about our staff! Why not come and join our diverse, global organisation!
Based in the heart of Derry/Londonderry, our state-of-the-art Call Centre is close to all main transport links.
We are offering a fantastic opportunity to join our team as a part time Inbound customer service advisor to help give our customers exactly what they need! With this we offer an ample basic salary along with excellent bonus earning potential! Free car parking on site!
Generous salary of £16,016 -£17,076 per annum plus amazing bonus potential OTE £19,016 – £20,076! Fortnightly pay!
Our lines are open 8am-9pm Mon-Fri and 8am-8pm Sat-Sun. As you will be taking Inbound calls, we do require a degree of flexibility.
25 hr per week contract. Working hours:
09:30 – 14:30, MON, TUES, THURS, FRI & SAT
You would need to be available to complete 4 weeks classroom based training with the hours of:
But never fear! The great news about these hours means you will be able to plan and maintain a great work life balance!
Now let’s talk about what we can offer you!
About the Role
You will be taking calls from new and existing EE customers and helping them with any problems or questions they may have about their mobile phone contract. You may need to add something extra to help their business…it will be your job to meet their needs and deal with each call in a professional manner.
Want to join our fantastic team?
All you need is 6 months customer service experience. That can be in retail, sales or even hospitality. We will train you to be the best!
Applications are welcome from those that meet the criteria irrespective of religious belief, political opinion, age, sexual orientation, disability, race, marital status, gender, whether or not they have dependents and women returning to the workforce.
In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we are disrupting the market by being absolutely obsessed with making our clients businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too, in increased customer loyalty, improved business performance and differentiation in their markets.
As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.
Job Type: Part-time