Ops Payroll Manager

Location UK / Antrim

Job Type Permanent full-time

Salary £20000 - 30000

Updated 6 days ago

Reference 1438371

 Job Description

Reporting to the Director of Payroll the Operations Payroll Manager will have overall responsibility for the management and operational control of a high-quality outsourced payroll service this covers all aspects of payroll including the HR administration input.


Becoming a Payroll Ops Manager with HR Solutions:

You will ensure that all expenditure processed through the payroll is in accordance with client policies, Standing Financial Instructions and Inland Revenue statutory legislation.

As a member of the management team the postholder will lead a team and contribute to the wider management of the service centre.

What you will do:

  • Ensure that employees of the client are paid correctly and on time in accordance with all relevant policies, legislation, national and/or local terms and conditions of service.
  • To be responsible for the efficient management of the department, ensuring timely and appropriate decisions are taken to deliver quality customer care within the resources available.
  • To plan and prioritise the resources required to manage a high volume of payroll inputs both electronic and manual
  • To provide credible leadership, professional management direction, to all staff within the department, to enable the effective sharing of knowledge, ideas and skills.
  • To provide a professional escalation route for complex queries
  • To ensure that statutory obligations relating to the Inland Revenue are properly discharged.
  • To undertake regular and systematic reviews of the processes and systems through which services are delivered, analysing problems and developing solutions to improve customer care.
  • To provide performance management support to monitor achievement and respond to the Department’s performance review.
  • To establish systems to ensure continuous cost improvement in the delivery of services.
  • To be able to present highly complex sensitive or contentious information to the client.
  • To deal with external criticism or misconceptions about service delivery or changing plans.
  • To assist both internal and external auditors of all organisations with the preparation of their reports and the successful implementation of their recommendations.
  • To have accountability for the reconciliation of control accounts for all statutory deductions on an interim basis and at year end.
  • To organise for all statutory forms (e.g. P60, P11D) to be issued to employees and statutory returns to be submitted to the Inland Revenue by the issued deadlines following the reconciliation of all items.

Your experience will include:

  • Demonstrable team leadership and motivation skills.
  • Experience of working with Payroll systems
  • Experience in Planning, service review and improvement
  • Experience in objective setting and performance reviews, identifying training and development needs
  • Highly numerate
  • Strong communication and interpersonal skills

About HR Solutions

Capita HR Solutions helps employers to maximise the performance of their HR functions from core transactional services, through to complete organisational transformation. We meet the HR service needs of our clients by listening to the challenges they face and working with them to create an approach that suits their business, culture and people. From simple transactional services through to organisational transformation, we use a flexible approach to maximise the performance of HR functions and drive greater efficiency for businesses. Join us here and you’ll be transforming HR operations around the country.

HR Solutions are part of Capita Plc, the UK’s leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers’ needs, we’ve helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.

What’s in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration – with colleagues, customers and clients – is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day’s holidays, company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country – the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential – whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process – click apply now. We understand you might have some questions before taking the step to apply – you can contact Jacqueline McIlwrath at for guidance.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

To apply for this position please click here