Dutch-English Speaker Technical Support Representative

Location UK / Northern Ireland

Job Type Permanent full-time

Salary £10000 - 20000

Updated 7 days ago

Reference 1438396

 Job Description

We are hiring Bilingual Dutch-English speaking Technical Support Representatives to provide support for customers of Logitech, world-renown manufacturer and supplier of peripherals, gaming & audio devices, web cameras, security systems and Harmony remotes.


Dutch-English Bilingual Technical Support Representative

Belfast, Northern Ireland, United Kingdom GB

As a Technical Support Representative, you will be the first point of contact for both existing and new customers either by telephone or email. This is the perfect opportunity to use your superior customer service skills to ensure customer satisfaction, timely resolution of customer issues, and drive loyalty.

This position offers a three week training program to ensure you will become an expert in the Logitech business you will be supporting. 

If you are highly motivated, enthusiastic, and driven by results, this may just be the career you’ve been seeking. Our current staff has an average tenure of nearly double that seen in similar customer service environments. In other words… once you join, you’ll find a home. Our employees say they particularly appreciate…

 

Sharing Technical & Computer Savvy Skills

 

Multicultural Team

 

Ability to immerse yourself and your family into an English-speaking environment,

while working closely with others with similar cultural backgrounds

 If you are:

 

  • Fluent in written and spoken Dutch
  • Fluent in written and spoken English
  • Experienced in telephone and email-based customer service or technical support
  • Experienced in maintaining detailed updates in database / customer management systems
  • A positive person with an attitude towards learning new skills
  • Adaptable to change and multi tasking
  • Computer savvy

Then, come and join our talented Belfast team!

 

TTEC offers:

  • Competitive salary
  • Up-to-date technology training
  • On site canteen
  • Free Parking
  • Career Advancement