Location UK / Derry

Job Type Permanent full-time

Salary See description

Updated 5 days ago

Reference 1438973

 Job Description

Excellent opportunity for a Dispatcher based in Armagh and Londonderry.

Job title: Dispatcher

Organisation: The Police Service of Northern Ireland

Location: Priority posts are Armagh and Londonderry (other locations may become available

Salary: £24,429 – £25,225


Dispatchers will assist in providing a multifunctional service to the public by determining the response to calls for service. The role holders are empowered to allocate the most appropriate resource when required using radio, telephone and computer aided dispatch systems [CAD]. The role holders will be communicating with police officers mainly from Constable to Inspector level to brief officers regarding incidents and tasking to scenes.

The role holders must hold 2 A Levels (or equivalent) and have at least 1 year of experience in call handling or in a customer services environment.  You must be equipped to handle escalated or more complex calls from customers who require advice or assistance.

You must be IT literate specifically in the use of the Microsoft Office Suite, and be able to accurately record call information.

To learn more and apply please click on the APPLY NOW button below to be directed to the company website.

Closing date: 3PM on 20th September 2019

PSNI is committed to being representative of the community we serve and welcomes all applicants interested in a career in policing.