Location UK / Antrim
Job Type Permanent full-time
Salary See description
Updated 4 days ago
Excellent opportunity for Customer Services Assistants based in Antrim
Starting Salary £17,938
firmus energy is responsible for the construction and operation of a natural gas network of over 1,400km across 30 cities, towns and villages across Northern Ireland. As well as connecting over 45,000 customers across its own licensed area, firmus energy also competes in the competitive natural gas market in Greater Belfast, where it also supplies over 50,000 customers.
The future looks bright at firmus energy, and for those who are part of our team. We offer excellent remuneration and benefits packages, together with comprehensive training and development programmes and the opportunity to excel in challenging and developing roles.
Our Customer Services Assistants are the first point of contact for potential and existing customers, stakeholders and incoming calls. They play a key role in processing customer enquiries, providing best in class customer service to all our customers. They will also provide administrative support within the Customer Services Team.
Our Customer Services Assistants are dedicated to providing the best possible customer experience for potential and existing customers, stakeholders and colleagues. They excel in communication and people skills, and manage a busy workload with clear priorities and objectives.
Knowledge/Skills & Experience
We are also offering a competitive starting salary plus a fantastic benefits package including Performance Related Awards, 25 days annual leave plus 10 Statutory days and 2 Company days, pension, life assurance, permanent health insurance, free parking, and great training and development opportunities.
Applications (including a cover letter detailing how you meet the criteria and a current CV) to be sent by clicking on the APPLY NOW button below by 5pm on Thursday, 26 September 2019.
FIRMUS ENERGY IS AN EQUAL OPPORTUNITIES EMPLOYER