Customer Service Representative

Location UK / Belfast

Job Type Fixed term contract

Salary See description

Updated 6 days ago

Reference 1438767

 Job Description

Excellent opportunity for Customer Service Representative based in Belfast.

Locations to be advertised – Down, Belfast, Antrim

Job Description

Do you have excellent Customer Service skills and a professional telephone manner?

Do you ever feel that your current role just isn’t fulfilling or rewarding enough?

Due to seasonal increase in volumes we are expanding our office team and have a fantastic opportunity for a Customer Service Representative looking for a new opportunity.

Copart is a hugely successful global business.  The Belfast team are a small close-knit team that support each other like a family.   As a Customer Service Representative, you will enjoy working closely alongside your experienced colleagues who will support you to learn too deliver and maintain the highest levels of customer satisfaction that the industry has to offer.

Main Duties & Responsibilities:

  • Make outgoing calls to arrange vehicle collection (as required) and take incoming calls
  • Deal with DVLA documentation and returns
  • Perform administrative duties associated with Copart documentation and service
  • Consistently respond to customer enquiries and requests in a professional manner, within company timelines
  • Responsibly handle buyer payments and cash receipt documentation

So, if you want:

  • Monday to Friday working
  • 28 days holiday (including Bank Holidays) pro rata
  • Employee benefits scheme providing discounts at many high street retailers
  • Contributory Personal Pension Plan
  • Company Uniform

Additional Information

Initial 6 month Fixed Term Contract from 1st October 2019 to 31st March 2020.

Essential Skills

  • Excellent customer service attitude and skills
  • Excellent communication skills
  • Professional phone manner
  • Strong attention to detail
  • Computer proficient

Desired Skills

  • Be able to multi-task in a fast-paced environment

To Apply please click the APPLY NOW button below to be directed to our website.