Customer Service Associate – SKY

Location UK / Derry

Job Type Permanent full-time

Salary See description

Updated 3 days ago

Reference 1437224

 Job Description

Excellent opportunity for a Inbound Sales Advisor for Sky based in Derry/Londonderry

Award winning TV, Broadband and Mobile. At Sky we always Believe in Better and that goes for our people too. If you’ve got a winning personality and you’re looking for a role where you can shine and develop then we want to hear from you!

You’ll be taking inbound calls from existing Sky TV customers looking to resolve issues with their phone line and broadband.

You’ll need: 

  • Great communication skills with a natural conversation style
  • Top-notch troubleshooting and problem-solving skills
  • A genuine passion for customer service
  • The ability to work under pressure
  • Resilience, understanding and patience
  • An openness to feedback and confidence working with others.

You’ll get:

  • Free Sky Q TV, and discounted phone and broadband
  • £17,086 + Bonus
  • Promotion prospects – 90% of our managers and trainers are home-grown
  • Regular incentives with amazing prizes to be won – we’ve even sent people to the World Cup Final!
  • Appreciation and engagement days each month
  • Free Private Health care
  • Personal Development- we offer a Bsc Hons. Customer Contact Management
  • 29 Days holiday (inc Bank Holidays)
  • 3 days off a week*

If this sounds like you then get in touch today. We have immediate start dates available so we can get you started on your extensive, fully-paid training straight away.

* We’re open between the hours of 7am and 11pm Monday – Sunday but we’ll only be looking for you to work 4 x 10 hour shifts within those times. You can be based at either our City Centre location or our site at the Bay. We do need you to be fully flexible and able to travel. 

Please forward your CV by clicking on the APPLY NOW button below