Location UK / Belfast
Job Type Permanent full-time
Salary £10000 - 20000
Updated 5 days ago
Business Services Advisor, Collections
There has never been a more exciting time to work at Bank of Ireland – we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need.
NIIB Group Ltd, trading as Northridge Finance is part of the Bank of Ireland UK PLC and specialises in providing personal and commercial asset finance products across the UK.
Our focus is ensuring we address those needs in today’s ever changing world and ensure we deliver an exceptional customer experience.
Our people are the key to our success both today and in the future – we want you to join our team.
If you are looking for a new challenge and want a role that can be the springboard to a new career within the Financial Services Sector and Bank of Ireland please read on.
The successful applicant will be responsible for administration of accounts, which will involve communicating with customers by telephone, letter, personal interview, monitoring account performance and applying agreed solutions with customers whilst adhering to regulatory requirements. This will include interaction with third party agents, auction houses, solicitors and court officials. In addition the successful applicant will be offered the opportunity to apply for training in other areas of the business (Customer Service, Compliance, New Business etc).
What we offer you in the role:
What we ask of you:
Experience in credit control / collections
Knowledge of Consumer Credit Act
FCA Regulations and Lending Standard code
Previous experience in credit control
Customer Focused – Self
One Group One Team – Self
Manage Risk – Self
Accountable – Self
Agile – Self