Accommodation Supervisor

Location UK / Ulster

Job Type Permanent full-time

Salary Not disclosed

Updated 3 days ago

Reference 1439836

 Job Description

On behalf of our Accommodation Service providers, Nova Cleaning Services, the Fitzwilliam Hotel is recruiting for a new Accommodation Supervisor

Accommodation Supervisor – Full Time – on behalf of Nova Cleaning Services.

As Accommodation Supervisor you will assist the senior team on the day to day operation of the department. You will work in accordance with the five star standards as required by the Fitzwilliam Hotel.

Key responsibilities:

  • To lead and direct the team in order to achieve company and hotel goals.

  • To implement, monitor and review standards to ensure our guests receive a five star experience at all times.

  • To assist with recruitment, training and development of all team members.

  • To ensure the team is guest focussed.

  • To assist with the management, control and ordering of linen supplies.

  • To assist with the ordering of guest amenities, cleaning materials, chemicals and other housekeeping Equipment.  

  • To implement and monitor the agreed standard operating procedures for our department and to take a positive approach when changes occur.

  • To have the ability to work under pressure in order to achieve work deadlines.

  • The supervisor much be a hands-on leader and willing to assist in all aspects of the department.

  • To assist with weekly rostering and payroll administration.

  • To complete audits to ensure standards are maintained.

  • To manage a professional relationship with suppliers.

  • To work closely with the maintenance and front office team.

The Ideal Candidate:

  • Effective Communication skills.

  • Effective organisational skills.

  • Excellent attention to detail.

  • Will take pride in a well presented and clean hotel.

  • This role can be physically demanding therefore the you must be fit and energetic.

  • Excellent ability to develop others.  

  • A minimum of 1 years’ experience at supervisory level within a 4 or 5 star property.

  • Flexibility to work shift patterns as required and availability to work on a full time basis. 

* The Accommodation Services team at the Fitzwilliam Hotel Belfast is outsourced to Nova Cleaning Services.

The Fitzwilliam Hotel Belfast is an equal opportunities employer, in order to comply with current NI Legislation all applicants are required to complete an equality questionnaire (please note that applicants will not be considered if this form is not completed) Please download and complete the following form.


To apply for this position please forward a copy of your CV, along with the Monitoring Questionnaire below, to the email address listed below. The Closing date is – 10.10.19