Research and Admin Support Officer

Location UK / Armagh

Job Type Permanent part-time

Salary See description

Updated 1 week ago

Reference 1430026

 Job Description

Responsible to the Advocacy Service Manager(s) and Management Board. part Time 20 hours per week (funded until 31st March 2020 but could be extended subject to additional funding being secured) NJC scale 4 Pt 21 + 6% Pension. Gross salary (£11,065 p/annum Gross + ENIC + 6% Pension)

Main Responsibilities

  • To provide general administration support to SEFF’s Advocacy Support Service
  • To assemble monitoring and evaluation data from Advocates required to be submitted to VSS (Working collaboratively with SEFF’s Monitoring Officer)
  • To conduct appropriate research under the direction of The Advocacy Support Manager(s)

Other responsibities include 

  • Dealing with telephone, post, email and 1-1 meeting enquires as appropriate, including referring on to other staff.
  • Producing leaflets, posters, produce letters/correspondence and other publicity materials in conjunction with the guidance of The Advocacy Support Manager(s)
  • Production of monthly AfIV Newsletter (under guidance of Advocacy Support Manager(s)
  • Maintain up-to-date records as appropriate using relevant I.T packages.
  • Archiving – Responsible for maintaining an effective and efficient archive system + ensuring material is filed by via a system which all staff understand along with relevant document destroy dates.
  • To update the organisation’s website and Facebook pages.

Person Specification 


  • Minimum of 5 GCSE’s (A-C) or equivalent with English and Maths included.
  • Experience of applying monitoring and evaluation software in measuring quantitative and qualitative outcomes of victims and survivor-based services or other community based projects.
  • Experience in general administration duties within a busy office based environment.
  • Excellent organisational skills and ability to prioritise workload.
  • Experience in using Microsoft Office (including Word, Excel, PowerPoint and Publisher)
  • Experience of compiling reports
  • Valid full Driving licence or demonstrate ability to travel as per the requirements of the post.


  • Previous experience of working or volunteering within the victim and survivor sector providing support to those impacted by ‘The Troubles.’
  • Being familiar with Victims and Survivors Service Monitoring and Evaluation processes and broader funding rules and regulations.

The Research and Admin Support Officer role is supported under the Victims and Survivors Programme 2017-2020 for Groups working with victims and survivors, which is administered by the VSS on behalf of the Northern Ireland Executive Office.