Rental Controller

Location UK / Lisburn

Job Type Permanent full-time

Salary Not disclosed

Updated 2 days ago

Reference 1433325

 Job Description

We are currently recruiting for an experienced adminsitrator seeking a new challenge in our hire department based in Lisburn. The ideal candidate will have strong administation & customer service skills and be open to upselling to our current customers


Duties/Responsibilities:

  • Manage internal hires to support the sales and operational teams.

  • Set up hire agreements and allocate assets.

  • Liase with the workshop to arrange pre delivery inspections of our equipment.

  • Arrange transport of equipment through our own in-house transport facility.

  • Raise and send hire agreements to our customers.

  • Send quotes to hire customers when required.

  • Pass all opportunities and lost sales to development team.

  • Working with the sales team to ensure that specific customer requirements are available and/or develop new product offerings for our customers.

  • Provide low cost to serve options for customers.

  • Assist with carrying out regular customer satisfaction surveys with all existing customers.

  • Communicate customer concerns in a professional manner.

  • Work to targets produced by STH sales manager.

    Skills/ Competencies:

  • Experience in a similar role preferable, but not essential as full training will be provided.

  • Must be computer literate with the ability to learn new systems quickly.

  • Good geographical knowledge of Ireland.

  • Excellent customer service skills.

Along with a competitive salary, other benefits inlcude:

  • Contributory pension scheme.
  • 25 days flexi holidays plus bank holidays.
  • Sick pay scheme.

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