Location UK / Ulster
Job Type Permanent part-time
Salary See description
Updated 1 week ago
Job Purpose: To support the Librarian in the provision of a proactive frontline service for all users. Contribute to the efficient operation of the Library by assisting students, staff and others in the use of a range of library services in a polite, professional and helpful manner.
The above list is not exclusive or exhaustive and the post holder will be required to undertake such other duties as may reasonably be expected. The College reserves the right to review this job description and make reasonable changes as necessary following consideration with the post holder. All members of staff are required to be co-operative and flexible in line with the needs of the post.
Salary – Gross hourly rate will range from £9.75 – £11.14 based on a grade 3 full time equivalent salary of £17,751 – £20,275 gross per annum
Hours – This is a term time position (35 weeks) with variable hours which are outlined in schedules 1 and 2 for 2019-20. (Refer to applicant information pack). There will be no requirement to work June, July and August. These schedules may be subject to change.
Tenure – This is a permanent post
Holidays -20 days per annum pro-rata set Bank Holidays and days when the College is closed. Holidays can only be taken by agreement with the Librarian and outside of term-time.
Probation – The appointment is subject to the satisfactory completion of a probationary period of 6 months.
To be eligible for an interview, applicants must have
All library positions require some element of manual work for example, shelving, shelf tidying, weeding, stock inventory.
The Selection Panel may apply one or all of the Desirable Criteria at the shortlisting and/ or interviewing stage:
Can demonstrate a working knowledge of a classification system, preferably a library classification system.
Have experience of working in an academic library.
Two A’ Levels
Candidates must provide evidence in an application form and at interview of how they meet the following competences:-
1. Knowledge and Experience
Demonstrate sufficient knowledge and ability gained through previous work experience to enable him/her to work on a library issue desk unaided and without direct or continuous reference to others. Be capable of working quickly and accurately during busy periods in a library environment.
2. Work Environment
Work is undertaken in an environment that is relatively stable. The post holder will work alone at the issue desk and unsupervised and must comply with health and safety policies including procedures for the reporting of accidents and for working alone at the issue desk.
Provide explanations of policy or process to colleagues and users in a clear, polite and helpful way. Understand the essentials of a query to direct the user to the appropriate information.
Convey straightforward information in writing in a helpful and polite way. Understand the range of services provided and be capable of politely sign posting users to the appropriate library personnel if unable to deal directly with the user.
4. Customer Service
The post holder will create a positive image of the library at all times by being responsive and prompt in responding to requests. The role holder must be capable of providing accurate and timely help and assistance to students, staff and visitors in accordance with St Mary’s policy and procedures; correctly referring customers elsewhere when unable to help.
The post holder is required to make a positive contribution in the role of Library Assistant by being a cooperative member of the team.