Knowledge and Information Officer

Location UK / Belfast

Job Type Permanent full-time

Salary Not disclosed

Updated 2 weeks ago

Reference 1429454

 Job Description

We are looking for a highly organised and motivated individual with strong customer service skills to join the team. The opening is for a Knowledge & Information Officer who will be supporting our Financial Markets & Products (FM&P) department and the Belfast Office.


The firm’s award winning Knowledge & Information Services (K&IS) team operates a busy and dynamic enquiry/research service supporting all of Fieldfisher’s offices. In addition to the enquiry service the team produce regular current awareness and business intelligence reports in accordance with the needs of the lawyers and their clients. The team also offers training in legal research and use of online databases to staff.

We are looking for a highly organised and motivated individual with strong customer service skills to join the team. The opening is for a Knowledge & Information Officer who will be supporting our Financial Markets & Products (FM&P) department and the Belfast Office. 

All applications should be submitted no later than Thursday 24th July, interviews will take place week commencing 01st August 2019.

 

Responsibilities

The key responsibilities can split in to 7 well defined areas:

Current Awareness – Provide tailored updates on legal practice areas, sectors, and client activities

Legal Research – Responding to users’ requests by identifying and locating relevant case law, legislation, commentary and other finance specific documentation.

Business Research – Providing bespoke company/competitor/sector intelligence reports

Training – Carry out induction training for trainees and new joiners to the firm. To include use of online legal research tools, hard copy collections and Knowledge Management online resources.

Intranet management – Responsibility for information and practice related content management in respect of the group’s intranet pages.

Budget responsibility- Agree annual spend on library resources for the FM&P department & Belfast office with relevant library partners and monitor expenditure throughout the year.

Projects – Assist with the on-going development of the firm-wide Knowledge Management systems and participate in projects as and when required.

 

Key Skills & Experience

  • Significant experience in a similar role (legal sector desirable)
  • Degree in Library and Information Management
  • Ability to work autonomously, under minimal supervision
  • Excellent customer service skills with the ability to deal with individuals at all levels
  • Experience of using research & knowledge management tools (Westlaw; LexisNexis; wikis; enterprise search engines, etc.)
  • Excellent written and verbal communication skills
  • Good IT skills e.g. Word, Excel

The Firm

Fieldfisher is a European law firm with market leading practices in many of the world’s most dynamic sectors. We are an exciting, forward-thinking organisation with a particular focus on technologyfinance & financial services, energy & natural resourceslife sciences and media.

Our growing European network of offices supports an international client base alongside our Silicon Valley and China colleagues. We also work in a number of other jurisdictions through dedicated country teams.

Among our clients we count social media sites and high street coffee chains as well as pharmaceutical, life sciences and medical devices companies, energy suppliers, banks and technology leaders.

Clients choose to work with us because we deliver commercial, pragmatic and innovative solutions through our exceptional legal expertise and experience, on time and on budget.

Our network has more than 1000 people working across 20 offices providing highly commercial advice based on an in-depth understanding of our clients’ needs.

We operate across our offices in AmsterdamBeijingBelfastBirminghamBolognaBrusselsDüsseldorfFrankfurtHamburgLondonLuxembourgManchesterMunichMilanParisRomeShanghaiTurinVenice and Silicon Valley.

In 2017, Fieldfisher was named Law Firm of the Year in Western Germany at the Juve Awards, and Law firm of the Year at the British Legal Awards. 2018 saw Fieldfisher named Law Firm of the year at the Legal Business Awards 2018.

Fieldfisher’s Condor Alternative Legal Solutions won the award for ‘New Business and Service Delivery Models’ at the FT Innovative Lawyers Europe Awards 2017.  Fieldfisher also won Personal Injury Team of the Year at the Solicitors Journal Awards 2017.