Head of Finance Managed Services

Location UK / Belfast

Job Type Permanent full-time

Salary Not disclosed

Updated 1 week ago

Reference 1434300

 Job Description

We are looking for a Senior Manager to lead our Finance Managed Services offering within our Finance Solutions team. Finance Solutions is a team of finance professionals who deliver bespoke and standard finance solutions to clients on an insourced, co-sourced or outsourced basis.


Who we are

PwC’s Operate delivers operational and managed service solutions to clients across a range of areas linked to their regulatory, risk and/or compliance agendas. We provide regulatory insight, highly skilled operational resource and an unrivalled technology offering thus enabling a high quality and cost effective solution to operational delivery challenges.

Our capabilities stretch across a number of business pillars including Financial Crime Operations, Compliance Operations, Augment and Customer Management. We have almost 1,200 people located in our purpose built, secure delivery centre in Belfast; across our regional offices in London, Manchester, Glasgow and Edinburgh; and on a range of client sites.

About the role

We are looking for a Senior Manager to lead our Finance Managed Services offering within our Finance Solutions team. Finance Solutions is a team of finance professionals who deliver bespoke and standard finance solutions to clients on an insourced, co-sourced or outsourced basis.

This is an exciting opportunity to work within a high growth team, building upon a portfolio of existing finance function managed services delivered from our state of the art delivery centre in Belfast. The successful candidate will be provided with structured training and professional development, enabling them to meet the requirements of this responsive and fast-paced team.

Key Responsibilities:
  • Manage the activities of a team of Accountants and Analysts across an allocated portfolio of clients, including technical review of the work performed by that team.

  • Develop individual team members using on-going coaching, personal development and performance frameworks.

  • Manage short and long term operational goals and tactical objectives.

  • Ensure SLAs are met and service is delivered to clients as expected.

  • Develop, build and maintain relationships with clients.

  • Generate opportunities through engaging with the wider Finance Solutions team, Operate and the PwC network.

  • Develop, maintain, and update personal knowledge and expertise through appropriate means to ensure understanding of relevant knowledge areas and to identify possible future developments.

  • Act as point of escalation for clients and staff related issues within the team.

Person Specification
Essential
  • Extensive experience in a position of leadership in a shared service/finance managed service environment OR ACA/ACCA/CIMA or equivalent, with a number of years post qualification experience in industry or professional services including outsourced finance functions.

  • Detailed knowledge around finance function processes (RTR, PTP, OTC)

  • Understanding of continuous improvement and / or cost saving initiatives

Professional Attributes
  • Track-record of establishing and maintaining strong client relationships

  • Proactive approach to problem-solving and delivering client solutions

  • Ability to work to tight deadlines

Additional Requirements
  • The role will be based in Belfast but must be able to travel overseas.