Location UK / Belfast
Job Type Permanent full-time
Salary Not disclosed
Updated 4 days ago
Excellent opportunity for a Global Technical Support Engineer based in Belfast
Global Technical Support Engineer
Job Location: UK- Belfast- 87 Park House
The Opportunity / What we’re looking for:
We believe in the power of people. We are a network strategy and technology company that is motivated by making a difference in people’s lives – their productivity, their creativity, their health and comfort. That’s why our engineers design, implement and support technologies that allow people to do great things.
The Role / What you will do at Ciena:
You will provide system level post-sales support for CIENA’s Optical Transport solution customer base. This includes testing, troubleshooting and remote technical support for CIENA Optical Transport products. An understanding of the fiber optic transport and/or switching protocols would be an asset. Basic expertise in data communications protocols including Ethernet and IP networks would also be of benefit. This position is ideal for a technically minded, motivated individual from a relevant degree, who is looking to progress a career as an Engineer in an exciting telecoms environment.
Specific job responsibilities include (but are not limited to) the following:
In some cases, provide 24/7 after-hours on-call support for emergency issues on a rotational basis.
To apply please click on the APPLY NOW button below to forward an up to date CV