General Centre Assistant (Adventure Centre)

Location UK / Lisburn

Job Type Permanent full-time

Salary See description

Updated 4 days ago

Reference 1435354

 Job Description

We are now seeking to recruit up to 50 enthusiastic individuals with exceptional skills in customer services for a mixture of both full-time and part-time roles

Employers For Childcare is developing an exciting new indoor adventure centre – High Rise – in Lisburn (just 5 minutes from Sprucefield and the A1/M1). High Rise, which will open its doors in autumn 2019, will be open 7 days per week, morning until late evening and will include:

  • Clip ‘n climb indoor climbing experience with 24 exhilarating challenges
  • Multi-storey soft play area (up to age 8)
  • Party rooms
  • Corporate rooms
  • Sensory and quiet rooms
  • Café serving meals and snacks
  • Changing Places accessible toilet facility.

As a member of the general staff team, the post holders will work across all areas of the centre to include the climbing arena, supervising the soft play facility, co-ordinating parties and assisting in the café and servery. They will rotate between these roles on a regular basis providing excellent customer service. They will be responsible for ensuring that all areas of the centre are maintained to the highest of standards and all customers’ needs are met.

Applicants must fully meet the essential criteria as set out in the Personnel Specification which includes: Minimum of 1 year’s experience in customer facing role. Excellent communication skills. Be comfortable working with the members of the public. Confident communicating with large groups of people of various ages. Have an outgoing, enthusiastic and friendly manner. Willingness to be flexible and take on other duties in the centre. Ability to work flexible, unsocial hours including bank holidays, evenings and weekends.

Remuneration and Benefits:

  • Competitive rates of pay (all roles are paid above National Minimum Wage)
  • 25 paid annual leave days plus 3 statutory days (pro rata)
  • Additional days paid holiday leave awarded for length of service
  • Employee discounts
  • Full on the job training provided for all roles
  • Ongoing training and development opportunities
  • Great work-life balance
  • Fantastic team working environment

For detailed information on each of the roles available, please refer to the Job Descriptions and Person Specifications. 

Please click here to download full Job Descriptions and Person Specifications.

To apply

To apply for any of the positions at High Rise, please send your CV and covering letter. Please indicate the post(s) you would like to apply for, along with any relevant information that will support your application.


Closing date: These posts will remain open until all vacancies have been filled. A waiting list will be held in the event that similar vacancies arise during the next 12 months