Customer Service Advisor – NowTV

Location UK / Belfast

Job Type Permanent full-time

Salary £15000 - 20000

Updated 3 days ago

Reference 1431435

 Job Description

inbound CSA

Customer Service Advisor – Now TV


Are you looking to progress your career in customer service?

Are you passionate about going the extra mile for people?

Do you enjoy working in a team environment?


Then join us as part of a brand new team in Belfast city centre!


  • ·       £8.21 per hour, paid fortnightly
  • ·       Bonus & incentive schemes
  • ·       Free Now TV package
  • ·       Career progression & degree opportunities


About the role

As a Customer Service Advisor, you will be taking calls from their customers and helping with any queries they may have.

We want all of our customers to have a great experience; you will support them throughout the call providing the best customer journey.


What you will need

It is great if you already have experience in retail, hospitality, even call centres. However, if you have a proactive attitude, excellent communication skills, and motivated to go the extra mile for every customer, then we want to hear from you!

We have a dedicated training team on site that will teach you the ropes. You will receive 3 weeks of classroom based training & 4 weeks of on the job training in Gradbay – don’t fret, you will have a lot of extra support!


What else you need to know

We are there for our customers when they need us, therefore we do ask you to be fully flexible, Monday to Sunday between 8am & 11pm. We are based right in the city centre local to all public transport to get you home straight after your shift!


What we can offer you

  • A Salary of £17086.80 , paid fortnightly
  • Bonus & incentives
  • Career progression – we all started off as a CSA!
  • NVQ & degree opportunities
  • Free Now TV package
  • Healthcare package
  • 29 days annual leave + an extra day for every year ou are with us
  • A great team atmosphere & a highly supportive staff


So what are you waiting for, apply today and start your career in customer service!