Customer Service Advisor

Location UK / Newry

Job Type Permanent full-time

Salary £15000 - 20000

Updated 1 week ago

Reference 1430266

 Job Description

Are you thinking of a brand new career? Do you have a passion delivering excellent customer service? Have you always wanted to work for a company that offers progression, rather than ‘just a job’? Would you like to work in a fun, engaging and family environment?


Start Date: 26th August 2019

Shifts: Flexibility Required between 8am – 6pm Monday – Friday

Training: 3 Weeks – Monday – Friday 9am – 5:30pm Fully Paid (Training is Full-time and mandatory).

Salary: Up to £17,076.80

Are you thinking of a brand new career?

Do you have a passion delivering excellent customer service?

Have you always wanted to work for a company that offers progression, rather than ‘just a job’?

Would you like to work in a fun, engaging and family environment?

If you have answered yes to the above questions, Teleperformance would love to hear from you!

What are we looking for?

The Role

Your role would involve acting as the first point of contact for customers via telephone and handling everything from general enquiries to customer resolution. You may also be involved with communicating with our customers through other channels such as email, web chat and social media.

Hours

We have full time positions available with shifts between Monday to Friday 8am – 6pm.  In return, we offer excellent benefits such as:

Free on-site parking

28 days’ annual leave along with length of service days

Reward and Recognition programme

Annual salary reviews

Career progression

Discounts with local and national retailers

Who are we?

We are a worldwide leader in multi-channel customer experience management and have been a key employer within Northern Ireland for almost 20 years. We have locations in Bangor, Newry and Enniskillen. Our skilled and dedicated staff have been key in growing our business allowing us to work with global leaders in providing customer service solutions.

Due to our continued success, we are currently seeking candidates who would like to play a key role in our continuous delivery of excellence by providing multi-channel customer services to our new client.

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