Customer Service Administrator

Location UK / Belfast

Job Type Permanent full-time

Salary £10000 - 20000

Updated 1 week ago

Reference 1434918

 Job Description

An exciting opportunity for an admin professional to work within a dynamic and growing environment.


At Locate a Locum we’re on a mission to simplify recruitment through the use of efficient technology. Due to ongoing growth we’re looking for a customer service administrator to join our highly ambitious team in Belfast.

About this role

We’re looking for someone incredibly organized with the ability to work to their own initiative and deliver exceptional levels of service to our customers.

You will have an opportunity to work with a fantastic team and take advantage of ample opportunities to grow with the business.

Responsibilities

  • Provide exceptional levels of customer service
  • Answer Support queries via email and telephone
  • General Office Administrative Duties
  • Deal with inbound calls
  • Assist our customers with payment queries and general customer service
  • Provide on-going support to the Operations team and Executive Team

Essential Skill-set/Knowledge/Experience:

  • Minimum 1 year’s administrative experience in a busy office environment
  • Strong working knowledge of personal computers including browser-based applications and Microsoft Office
  • Confident working with a dynamic customer base
  • Comfortable on the phone dealing with high levels of inbound queries
  • High attention to detail with both writing and communication skills
  • Comfortable in a fast-paced, office business environment where things can change on a daily basis
  • Ambitious, self-motivated and driven, personable, able to work alone and as part of a team
  • Receptive to ideas and feedback 

What’s life like at Locate a Locum
There are plenty of reasons to work at Locate a Locum, but if there’s anything missing, we’re always happy to accommodate. Our priority is getting the right people on board.

  • 28 days holiday
  • Participation in Company Bonus Scheme
  • Participation in Company Pension Scheme
  • Annual Pay Reviews
  • Career growth opportunities

To apply please click on the APPLY NOW button below to forward an up to date CV 

** Closing date is 31st August 2019 **