CRM and Internal Sales Manager

Location UK / Ulster

Job Type Permanent full-time

Salary Negotiable

Updated 5 days ago

Reference 1431056

 Job Description

This role forms an integral part of the sales and marketing function - involving both the branch based front end sales team plus central marketing and the outbound sales team.


The ideal candiate will:

  • Be the first line response for system access issues – New user setup / password resets.
  • Monitor and report on users and user activity levels
  • Protect system integrity )security and control data import exports )
  • Manage data accuracy (de-duplication / customer hierarchy)
  • Control improvements in screen layouts to allow capture of maximum relevant info.
  • Work to create / improve relevant role specific reports and dashboards
  • Ensure (either directly or via the in house trainers) new starters quickly and effectively engage with the system – along with helping roll out system enhancements /changes.
  • Work with consultants (where relevant) plus the IT team to drive significant process improvement.
  • Active involvement in the strategic direction of this critical project.
  • Manage and drive sales through use of CRM system.
  • Supervise the internal sales function within Balloo Hire Centre.
  • Handle management and distribution of company sales leads.
  • Provide sales reports to senior management.

 

Personal Characteristics:

  • Flexible – able to manage both short and long term priorities at the same time
  • Able to build engagement at all levels of the business
  • Able to influence for success without having to specify deadlines
  • Tenacious and able to work effectively to specific deadlines.
  • Proven track record of organising teams.

Essential

  • IT literate (Microsoft office capable plus some understanding of mainframe/ data-warehousing)
  • Must already be a CRM expert

Desirable

  • Project management experience
  • Comfortable in presenting at boardroom level

        

Hours: 8am to 5pm Moday to Friday – Some overtime may be required as and when expected. 

 

         A clean driving license is required.