BMW Service Bookings Clerk (Maternity Cover – 1 year post)

Location UK / Coleraine Area

Job Type Fixed term contract

Salary See description

Updated 6 days ago

Reference 1432498

 Job Description

Excellent opportunity for a BMW Service Bookings Clerk based in Coleraine

Job Title: BMW Service Bookings Clerk (Maternity Cover – 1 year post)

Reports to: Service Manager


  • Basic Pay £18,720 PA
  • Plus bonus scheme
  • 30 days annual leave
  • Pension Scheme
  • Life cover
  • Cycle scheme
  • Savings Club

Hours of Work:

8.30 to 5.00pm (Monday to Friday)

Role Purpose:

As a BMW Service Bookings Clerk you will ensure the highest level of customer satisfaction and care at all times for vehicle servicing and repair.

Person specification

  • At least one years experience in a similar role
  • Effective communication skills
  • Commitment to delivering customer excellence
  • A good standard of verbal and numerical reasoning
  • Computer literacy
  • A keen eye for detail
  • Target driven

Your Responsibilities

  • To provide an outstanding level of customer care
  • Book service and repair work always ensuring workshop and parts availability
  • To keep customers fully informed of progress and advise of extra work needed
  • To organise loan car bookings
  • To achieve hours sold targets as a member of a motivated team
  • To maintain accurate customer records on Kerridge
  • To make telephone follow-up / Up sell / Progress calls
  • To convert as many inbound / outbound calls into bookings as possible

To apply please click on the APPLY NOW button below to forward an up to date CV

Closing date Friday 23rd August 2019