Location UK / Antrim
Job Type Permanent full-time
Salary Not disclosed
Updated 1 week ago
Excellent opportunity for Trainee Service Advisor based in Coleraine.
Trainee Service Advisor
Dennison Commercials Ltd is the sole Volvo Truck & Bus dealer and the leading provider of heavy commercial vehicles in Northern Ireland. We are currently recruiting a Trainee Service Advisor to join our expanding team at our Coleraine Dealerpoint.
This is an excellent opportunity for a person to grow your career with an extremely successful business and to develop your skillset by learning and working alongside our established Customer Service department. Whilst this is an entry-level position, there are very real prospects for career progression within 12-18 months.
Whilst some ‘customer-facing’ service reception back-up support will be required, such as overflow incoming telephone calls, addressing waiting customers at reception desk and liaising with workshop personnel;
Initially the successful candidate will carry out administration duties such as the following:
By assisting the existing Customer Service team in the above you will gain knowledge and experience, including learning the Genuine Volvo Service process. You will also create and develop relationships internally at Dennisons, as well as build an understanding of our customer base, the commercial vehicle industry and the Volvo product.
Once the relevant training and experience has been established, it is anticipated that the role will develop into a full customer-facing role, working within the Coleraine depot team to ensure the smooth running of the aftermarket administration and customer processes.
Job Requirements & Qualifications
Skills, Qualifications & Experience
The successful candidate must be able to provide proof of, or demonstrate prior experience of, the following:
Aptitudes, Values & Work Ethic
The successful candidate will:
This is an excellent opportunity to work within a very successful and well-established business.
For more information about careers at Dennisons, please visit our website.
If you think you possess the necessary skills and have a positive ‘can do’ attitude, we want to hear from you!
To apply for this vacancy, please click the click the APPLY NOW button below to be directed to our website and download an application form.
Closing Date for Applications is 1:00pm on Wednesday 26th June 2019
As an equal opportunities employer, Dennison Commercials Ltd. welcomes all applicants regardless of age, sex, marital status, race, sexual orientation, religious belief, political opinion or disability.