Resource Officer

Location UK / Belfast

Job Type Permanent full-time

Salary Not disclosed

Updated 21 hours ago

Reference 1420175

 Job Description

This is an exciting time for Resource Management as we build on the professionalism of our people and work closely with the business to develop and implement PwC business and people strategy.


The Role

This is an exciting time for Resource Management as we build on the professionalism of our people and work closely with the business to develop and implement PwC business and people strategy. PwC’s Resource Management (RM) team has been centralised to assist the firm in being more agile and providing the right people on the right projects at the right time.

As a Resourcing Officer, you will support the Operate Business Unit and play a pivotal role in delivering operational excellence. Working as part of a high performing team, this role would suit a commercially minded problem solver. This is a people focused role, founded on establishing effective working relationships with all key stakeholders across the business. The role will be based in Northern Ireland but regular travel to London will be expected.

Who we’re looking for

In order for us to meet the future challenges of the Resource Management function, we want to attract candidates from varying backgrounds and industries that can demonstrate their ability to

  • Communicate effectively (written and verbal)

  • Manage conflicting deadlines and priorities

  • Understand and analyse information to support decision making

  • Deliver quality outputs whilst under pressure

  • Multi-task

  • Use technology and established tools effectively

Priority tasks include

  • Day to day deployment of staff to projects/assignments balancing the commercial needs of the business with the wishes of the individual

  • Analysis and presentation of information and insight to advise the business

  • Build strong lasting relationships within the Assurance Scotland and Northern Ireland business units and the wider resourcing function to build knowledge and enable greater effectiveness in providing solutions for resourcing demands

  • Being prepared to adopt to new methodologies and ways of working

  • Working collaboratively in a cohesive team environment to deliver your objectives

  • Improving agility by utilising people within your immediate area and across the firm as a whole, encouraging fair work allocation

Requirements

Technical Expertise 
Deployment and Manpower Planning

  • Main point of contact for assigned portfolio, delivering the day to day deployment requirements

  • Managing resourcing conflicts and priorities

  • Understand the implication of profitability, engagement, agility and retention goals and the impact on resourcing decisions

Knowledge and Skills

Relationship Skills including communicating and Influencing

  • Build relationships – with those being deployed as well as those requesting resources

  • Consult and enquire with stakeholders to understand their needs and wants.

  • Respond with empathy and understanding to enhance relationships

  • Take an active role in resource management projects and initiatives

Strategy and Change Management

  • Understand the Business Unit, resource management firm-wide strategy and work to support these

  • Understand the pipeline opportunities to enable appropriate decisions about available resources

Stakeholder Management

  • Build relationships with stakeholders to become a trusted advisor and point of contact on resourcing matters

  • Actively manage expectations and escalate where necessary

Commercial Acumen and Financial Management

  • Understand the financial implications of the resourcing decisions made

  • Understand the business unit needs and priorities for resourcing

  • Produce and analyse detailed management information to make recommendations and decisions

Team and Personal Development

  • Actively seek and identify opportunities for development

  • Give and receive constructive feedback to improve performance

  • Draw on resources across the business unit and resource management as appropriate