Location UK / Belfast
Job Type Temporary full-time
Salary £15000 - 20000
Updated 5 days ago
Are you looking to kick start your banking career?
Do you excel in customer service?
Join us as a customer service advisor today!
Firstsource are currently recruiting for Customer Service Advisors to work alongside a major financial company in Belfast.
We are a people-centric company and a great place to work, built around a core of professionalism, meritocracy and innovation. At Firstsource we have a professional, high performing and vibrant work force.
The skills you will need
You’ll be fully PC literate and experienced using online systems or quick at picking up how to use new systems.
You’ll bring with you your excellent experience in customer service and administration. If you have experience in financial services, you’ll be able to hit the ground running, and we will give you all the support you need to do this. Excellent planning and organisational skills will come naturally to you.
Your ability to communicate to a high standard, both written and verbally are essential. Being able to communicate with our customers over the phone and making them feel valued while resolving their queries effectively and in a timely manner is essential to this role. If you love a challenge and using your problem solving skills in an analytical and mathematical way, you’ll do just great.
Above all, we are looking for you to be proactive, self-motivated and keen to learn with great attention to detail and the desire to work in an environment where the customer is at the heart of
everything we do.
What you will be doing
What else do I need to know?
We are there for our customers when they need us, therefore we ask you to be fully flexible, Monday through Sunday, 7am to 11pm
We will reward you: