Facilities Manager

Location UK / Belfast

Job Type Permanent full-time

Salary £25000 - 30000

Updated 6 days ago

Reference 1421643

 Job Description

An excellent opportunity for an experienced Facilities Manager based in a prestigious Belfast City Centre commercial office.


Job Description


Role:                            Facilities Manager                

Reports to:                 Lead Surveyor  

Responsible for:         Facilities team, comprising of Front of House Receptionist and Security Officers


Job purpose:

The post holder will be responsible for the smooth running of various day to day activities including switchboard, reception, the conference suites and tenant catering requirements, post, maintenance, office moves, security, health & safety and many other support functions. 


Main duties and responsibilities:

The post holder will have responsibility for the efficient, effective and professional execution of the following duties:-


•          Coach, motivate and lead Facilities team

•          Set clear objectives, performance manage and undertake appraisals and supervision meetings

•          Define job descriptions, activity checklists, responsibility matrixes and co-ordinate rotas and absence cover

•          Deliver a professional front of house service

•          Liaising with and being the first point of contact for building management

•          Coordinate and maintain general office housekeeping, to identify any maintenance, repair or Health & Safety related work required

•          Coordinate with the buildings Lead Surveyor of the Management Team to identify any issues and ensure resolution

•          Escalate matters of risk and monitor outcomes

•          Contact relevant Contractors to register faults and organise repairs in a timely manner

•          Support the Lead Surveyor of the Management Team with any office relocations, refurbishments or moves

•          Annual review and audit of suppliers and services provided

•          Maintenance of the contract database of all Facilities contracts, agreements and SLAs

•          Filing of all contract/supplier paperwork

•          Supervision of third party maintenance contractors whilst on site

•          Maintain the security systems and floor plans

•          Undertake key and pass audits on a quarterly basis and maintain all record keeping

•          Liaise with building management reception team for the authorisation of staff access

•          Undertake and maintain risk assessments for all Facilities activities, office space, evacuation and use of equipment

•          Support arrangements for emergency evacuation

•          Management of cleaning contract services

  • Coordinate events for the promotion of the building, to both the internal tenants and potential parties

•          Management of the internal sorting of post

•          Attendance of tenant liaison meetings

•          Coordination of car parking allocation and arrangement for access updates

•          Support physical security audits, make recommendations for improvement and implementing change as agreed with the Lead Surveyor of the Management Team


Please note that the above list of duties is not exhaustive and may be subject to change from time to time to meet departmental and organisational requirements.


Personnel Specification

Essential Criteria:

•          Must have 3 years’ experience and a strong background of working in a facilities role

•          Must have knowledge and experience of the facilities management industry as well as a good understanding of Health and safety processes and procedures

•          Experience of line management and supervision of staff, with excellent organisation and prioritisation of own and team tasks and responsibilities

•          Practical and proven knowledge of H&S

•          IOSH Managing Safety qualification

  • Associate Membership of IWFM (AIWFM)

•          Excellent communication skills both written and verbal with the ability to deal with employees face to face and on the telephone and able to take control of    emergency situations, remain calm and put people at ease

•      Flexible approach with capacity to take on a variety of tasks working across all aspects of the wider Facilities team and undertaking other Facilities duties as   required

  • Ability to maintain confidentiality at all times
  • To fully utilise in-house computerised systems including IT server management and Microsoft Office package, in particular Excel and Word.
  • To be proactive in working approach and take ownership of all work and team performance


Desirable Criteria:

  • 5 years’ experience and a strong background of working in a facilities role
  • NEBOSH Safety qualification
  • Full Membership of IWFM (MIWFM)


Position:         Full-time, permanent position,

Hours:             Monday – Friday: 09:00 am – 5:00 pm

Salary:             £25-£30,000k per annum (dependent on experience)


Please forward a CV and accompanying letter detailing how you meet the essential and desirable requirements to the HR Manager.

Closing date – 12noon on Friday 28th June 2019.