Customer Service Advisor Energy

Location UK / Down

Job Type Permanent full-time

Salary £15000 - 20000

Updated 6 days ago

Reference 1420464

 Job Description

You will be working for an exciting and innovative Market Leading Energy company, providing customers with great customer service. Your role would involve acting as the first point of contact for customers via telephone


Start Date: 8th July 2019

Shifts: Flexibility Required between 8am – 8:30pm Monday – Friday; 8am – 6:30pm – Saturday.

Training: 4-5 Weeks – Monday – Friday 9am – 5:30pm Fully Paid (Training is Full-time and mandatory).

Salary: Up to £17,076.80 per annum

Are you thinking of a brand new career?

Do you have a passion delivering excellent customer service?

Have you always wanted to work for a company that offers progression, rather than ‘just a job’?

Would you like to work in a fun, engaging and family environment?

If you have answered yes to the above questions, Teleperformance would love to hear from you!

What are we looking for?

The Role

You will be working for an exciting and innovative Market Leading Energy company, providing customers with great customer service. Your role would involve acting as the first point of contact for customers via telephone and handling everything from general enquiries to customer resolution. The primary purpose of the Customer Service Advisor is to take inbound customer calls however our client also requires some up-selling and promotion of add-on products during these calls.

Hours

We have multiple full time and part time positions available with varied shifts between 8am and 8:30pm Monday to Friday and 8am to 6:30pm Saturday. Applicants must demonstrate a flexible approach and be prepared to work rotational shifts. You will receive your rota up to 4 weeks in advance.

 

Who are we?

We are a worldwide leader in multi-channel customer experience management and have been a key employer within Northern Ireland for almost 20 years. We have locations in Bangor, Newry and Enniskillen. Our skilled and dedicated staff have been key in growing our business allowing us to work with global leaders in providing customer service solutions.

Due to our continued success, we are currently seeking candidates who would like to play a key role in our continuous delivery of excellence by providing multi-channel customer services to our new client.