Customer Service Administrator

Location UK / Newry

Job Type Permanent full-time

Salary Negotiable

Updated 4 days ago

Reference 1420350

 Job Description

Do you want to join an award winning, rapidly growing company with great pay and lots of benefits ?

We are Kukoon Rugs. We are a family run business headquartered in Newry Co, Down with two retail stores. Due to continued growth with now have a permanent part-time/full time positions available for Customer Services Administrator to be based at our main office in Newry.

As a Customer Services Administrator you will be –

  • Providing a high level of customer service across all channels as well liaising with our other departments to ensure all orders run smoothly.

We would love to meet someone-

  • Who is committed to providing a great customer experience with strong IT and telephone skills. Ideally with two years + experience.

While experience is important, even more than that we are looking for someone who will bring high energy and positivity to the role. At Kukoon our culture and values underpin everything we do so we would love to meet someone who has a real willingness to embrace these.

You will have strong training and ongoing support to succeed in your new role. We have a hard working team with a positive mindset and these skills are essential to joining the team.

As a team we embrace change – so much so that we each spend half an hour every morning improving the things that annoyed us yesterday. We pay you to fix the things that bug you and make your job more fun! It’s our lean culture & something we are very passionate about.

What’s in it for you?


  • Generous salary and pension matching

  • Great development programmes – we don’t even think the sky should be the limit!

  • Opportunities for additional hours

  • Opportunities to attend events in the UK and Ireland

  • Annual leave that increases with length of service

  • Flexible working structure agreed with your Manager

  • Unlimited free bottles of water and fruit

  • Huge staff discount

  • Great culture and great social activities – because colleagues that socialise together stay together!