Talent and Engagement Specialist

Location UK / Belfast

Job Type Permanent full-time

Salary £30000 - 40000

Updated 6 days ago

Reference 1403843

 Job Description

The Talent & Engagement Specialist (TES) will play an integral role in the recruitment, sourcing and overall employee lifecycle at TSYS.

What we are looking for

We are seeking to recruit a Talent & Engagement Specialist to join the HR team in our Belfast Office.


About Us

Total Systems Services (commonly referred to as TSYS) is a US credit card processor, merchant acquirer and bank credit card issuer. TSYS provides payment services to the financial and nonfinancial institutions in the US, Europe, Canada, Mexico and internationally. It operates through for segments; North America Services, International Services, Merchant Services and Netspend. TSYS has their HQ in Columbus, Georgia, United States.


The Role

Reporting to the HR Director, the Talent & Engagement Specialist (TES) will play an integral role in the recruitment, sourcing and overall employee lifecycle at TSYS.

The TES will be directly involved in attracting, recruiting and onboarding exceptional IT talent, through to the engagement and retention of current Team Members.

They will also be responsible for driving growth, particularly in the Technology Dept, helping source the best candidates for our roles, promoting our brand through networking and events and ensuring effective engagement and retention of Team Members.


The Person

Let’s make this simple.

We want to attract the best talent around to join us and stay with us, and we expect this person to be an integral part of that.

We firmly believe in the power of team-work and collaboration and we don’t stand on ceremony or do airs and graces, so the TES will need to be a positive influencer: able to integrate at all levels, communicate effectively and be happy to assist in whatever way they can towards the success of the business.

We are looking for someone who can make a difference. This is a varied and exciting role and we expect this person to come in and make it their own!

And lastly: having a positive attitude, good sense of humour and a sense of perspective will help you fit right in!


Main Duties

We don’t believe in putting ourselves into neat little boxes, doing the same thing day in day out. We prefer people who are creative and self-motivated: able to adapt and take on new challenges as they arise.

While the following represents an outline of the key duties and responsibilities associated with the position the role will, by its very nature, be varied and diverse.

A Job Description is available for download and we recommend that you read this before applying.


Key Duties

  • Develop and implement innovative methods for sourcing and attracting the best talent in the local market place (and beyond)
  • Recruit and onboard new Team Members
  • Develop and implement effective and creative strategies for promoting and showcasing the business
  • Conduct regular external and internal marketplace reviews to ensure we are providing remuneration, benefits and facilities commensurate with a being an employer of choice.
  • Work with the local leadership team on relevant aspects of strategic growth plans
  • Provide accurate and informative reports to inform current and future strategy
  • Develop, implement, monitor and review effective engagement and retention strategies that ensure existing talent stays with the business 
  • Provide expertise on talent and competition in the local IT market
  • Provide unique and creative input into building the TSYS brand locally.
  • Plan and manage internal and external events.
  • Develop and deliver effective onboarding activities.
  • Develop and engage in relevant networking activities.
  • Recommend solutions to talent management problems
  • Build appropriate relationships with external bodies
  • Work with local vendors as necessary.
  • Co-ordinate advertising and PR initiatives
  • Engage with relevant TSYS departments (e.g. Procurement, Legal) as necessary in a timely and accurate manner.



  • 2 or more years’ experience sourcing / attracting / recruiting IT talent
  • Experience in designing and delivering retention and/or engagement initiatives
  • Experience of promoting company brand in external marketplace


  • Attained, currently studying for or prepared to work toward formal CIPD accreditation
  • Experience of organising, promoting and running events
  • Experienced of using online recruitment systems

We reserve the right to shortlist using desirable criteria, if that proves necessary.

What we can offer you

In addition to a very competitive salary we also provide an excellent benefits package including private medical care, health cash plan, contributory pension, life insurance and income protection.

You also get to work in an award-winning office and enjoy 25 days annual leave + 10 public holidays in addition to many other little perks.


How do I apply?

All that sounds good? Think like you are a good fit for the role?

Simply apply by submitting your CV.

When doing so, please make sure that you clearly show:

  • How you meet the essential and desirable criteria.
  • What your currently salary is.


We are an equal opportunities employer.

Closing date: end of day on Friday 26th April 2019.

Applications received outside the closing date will not be considered