Senior Business Analyst

Location UK / Ulster

Job Type Permanent full-time

Salary £30000 - 40000

Updated 2 days ago

Reference 1403051

 Job Description

Do you want to deliver cutting edge technology solutions to business critical problems? Are you a multi-faceted business analyst with a strong experience in managing both conceptualization and implementation of technical applications?

Overview of Citi:

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.


Team/Function Overview

Do you want to deliver cutting edge technology solutions to business critical problems? Are you a multi-faceted business analyst with a strong experience in managing both conceptualization and implementation of technical applications? Do you want to work for one of the fastest growing businesses in a leading global bank?


Citi Futures, Clearing and Collateral Technology support a rapidly growing eTrading business that uses technological innovation to maintain competitive advantage in a constantly evolving market. Working closely with the business, external vendors and internal technology teams, you would build-out and maintain our next generation trading platforms. The platforms provide market access to 35+ exchanges.


Role/Position Overview

You would manage complex global trade flows and functionality that include elements of risk management, middle office / allocations and DMA/care workflow. This would involve everything from incorporating new functionality in the existing ecosystem to analyzing new requirements, documenting solutions, coordinating implementation with vendors and testing systems to ensure that they are fit for purpose. You would regularly work with a range of high-profile stakeholders and vendors. So, should have strong interpersonal skills to manage stakeholder expectations, excellent problem solving skills to develop solutions and good organization skills to ensure delivery.


Key Responsibilities:

You would be responsible for analysing project issues, producing project artefacts (such as Business Requirement and Test Strategy documentation) and driving the implementation of the defined solution. You would work on multiple projects simultaneously and carry out Project Management activities. Your responsibilities would include

  • Understanding business priorities, documenting requirements and determining solutions in partnership with the vendors/internal teams
  • Working hands-on with vendor systems to ensure the trading platform is up to date with the latest offerings
  • Developing test strategies, documenting test scenarios and executing test scripts
  • Developing and maintaining the project plan either independently or in collaboration with team members
  • Tracking and maintaining Change Request documentation to ensure that all additional requirements are traceable
  • Identifying and communicating key project risks, defining mitigation strategies and managing resolution
  • Identifying and communicating inter-project dependencies to stakeholders and other project team members
  • Collaborating with global partners to manage infrastructure and software dependencies
  • Organizing and delivering functional presentations in stakeholder meetings
  • Facilitating meetings with the appropriate subject matter experts to obtain specifics on requirements
  • Liaising with Operations and Front Office staff to ensure that required project artefacts are collated
  • Liaising with Technology staff to ensure that requirements are understood and that functional and design proposals are fit for purpose
  • Identifying and communicating inter-project dependencies to stakeholders and other project team members
  • Ensuring that materials developed can be re-used
  • Utilizing approved methodology and tools for Business Analysis
  • Liaising with e-Trading project members globally to achieve consistent, best-in-class documentation standards
  • Leading peer reviews and inspections of requirement documents
  • Assist in the production of business cases, ensuring that all projects have a viable business proposition

Development Value:

  • Exposure to global stakeholders
  • Futures Electronic Execution Product knowledge
  • Opportunity to interact with cross-functional internal teams across multiple levels as well as interaction with external vendors





  • Strong Business Analysis and Project Management Experience


  • Project Management experience
  • Practical experience in analysis/design/implementation of successful projects in the Futures front office area
  • Experience of defining/documenting business strategies/requirements
  • Strong understand of the FIX
  • Strong understanding FandO products and processes
  • Experience in coordinating QA teams
  • Vendor Management



This role forms part of a major global program and as such requires other, broader responsibilities and requisite skills:

  • Inter-regional responsibilities – e.g. responsible for delivering projects for stakeholders in all regions
  • Collaboration with the business at a senior level – this program has detailed Director level interaction with the business on a daily basis as our business partners go through a process of discovery about the detail of the design and implementation
  • Collaboration with global partners – e.g. manage the dependencies on other IT groups, e.g. Infrastructure and Equities technology
  • Direct responsibility for relationships with external suppliers and vendors – this project is delivered in large part via a multi-million-dollar contract with a vendor


  • Educated to degree standard preferable


  • Strong analytical/problem solving skills
  • Good organizational skills to manage project delivery
  • Flexible communication style for multi-geography stakeholder groups
  • Strong oral/written communication skills and ability to facilitate discussions
  • Manage tight deadlines or unexpected requirement changes
  • Team player in a solid/matrix reporting organization
  • Willingness to ask questions, challenge the process and seek out answers
  • Ability to work independently, multi-task, take ownership and drive strategy

What we Offer

As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;

  • 23 days paid annual leave
  • Award winning pension scheme,
  • Life assurance and
  • Private medical insurance with Bupa healthcare.

In addition, we offer a competitive maternity, paternity and adoption leave scheme and employees also have the option (provided they have a student loan from the Student Loan Company) to divert saver and company match contributions to their student loan. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidised clubs and societies.

Our select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.

Our vast range of diversity networks and on site multi faith room demonstrates Citi’s commitment to growing a diverse workforce.

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

Citi is an Equal Opportunities Employer.