Sales Co-ordinator (Maternity Cover – 12 months)

Location UK / Craigavon/Lurgan Area

Job Type Fixed term contract

Salary Not disclosed

Updated 1 week ago

Reference 1406168

 Job Description

Excellent opportunity for a Sales Co-ordinator based in Lurgan

Job Title: Sales Co-ordinator (Maternity Cover – 12 months)

Department: Cable Telecom & Special

Location: Lurgan

Salary Level: Commensurate with experience

Manager: CTS Sales & Marketing Manager

Purpose and Summary of position:

Operating as part of a small flexible team within the fast moving CTS Business the post holder will provide high-level customer relations support to internal and external contacts.  The role is to provide support and management to the sales function nationally and internationally. With experience the role will increasingly become involved in sales activities. In this position, the individual will coordinate across company functions ensuring stakeholders are kept informed on progress and are satisfied with the International Radius customer care experience.

Summary :

  • Co-ordinate across company functions, ensuring customer satisfaction is optimised.  Making certain all parties involved are kept informed and up to date of any changes in a timely manner.
  • Provide administrative and sales support for the Technical Sales Managers, including quotations and information around profit margins.
  • Prompt response to emails and sales calls, with a pro-active approach.
  • Preparation of detailed quotations.
  • Customer support, including liaison with engineering in response to resolution of technical issues.
  • Follow up, and tracking of, leads and quotations to secure the closure of deals.
  • Managing orders including liaison with production / supply chain to ensure excellent customer service levels.
  • Maintain customer records ensuring pricelists are accurate and customer visits recorded.
  • Compile/analyse sales data, and produce weekly and monthly meeting reports.
  • Work with Marketing to organise and despatch Marketing Material for both prospective and existing customers, shows and special events.
  • Fact finding on new business opportunities.

Required Knowledge/Skills/Abilities:

  • Strong background in sales administration and order management coupled with an ability to undertake meaningful telephone sales business conversations with customers who are likely to be buyers, engineers, contractors.
  • A naturally good account manager, with an aptitude for customer service, and sales administration, combined with strong telephone skills to develop good relationships with key customers and the sales team.
  • You are likely to be educated to a minimum A-level standard (or 3 years  experience in a similar role) and have a track record of working as a Sales Co-ordinator where you have demonstrated a range of skills across the sales and customer service mix. An interest in working in a role with technical products would be very useful in this position.
  • Strong personality – confident and outgoing.
  • Excellent IT and keyboard skills with a sound working knowledge of all MS Office applications.
  • Ability to plan ahead and anticipate requirements, communicating effectively at each stage.
  • Strong team player, with a highly cooperative approach, committed to supporting the team where necessary.
  • Excellent communication and interpersonal skills are essential with the flexibility to deal with individuals at all levels
  • An ability to problem solve when challenges or concerns arise.
  • Ability to work on own initiative and prioritise a wide variety of tasks
  • A flexible attitude towards working hours is essential, as is a full clean driving licence.

Desirable Knowledge/Skills/Abilities:

  • Ability to converse in other languages (French, German or Russian)
  • CRM functionality
  • Knowledge of the Industry and/or Radius Systems products and services
  • Knowledge and experience of export procedures ideally within the utilities industry

To apply please click on CONTACT EMPLOYER button below 

Closing date 26th of April 2019