Night Porter

Location UK / Belfast

Job Type Not disclosed

Salary Not disclosed

Updated 1 week ago

Reference 1405237

 Job Description

Excellent opportunity for a Night Porter based in Belfast

Beautifully simple, yet simply beautiful, the Grand Central brings the new era of modern hotel luxury to Belfast with its timeless design, classic service and true style that promises all guests a captivating experience. 

The Grand Central is Northern Ireland’s largest hotel, boasting the best views of Belfast as well as being a great place to work.

Hastings Hotels are now offering an amazing opportunity for an exceptional hospitality professional to apply for the position of Night Porter

Vacancy Title: Night Porter

Location: Grand Central Hotel, Belfast

Reference: 19/GC/008

Key Duties will include:

  • Providing the highest standards of service to guests, ensuring all guest needs and expectations are met.
  • Providing valet parking as required for guests.
  • Ensuring guest areas are kept clean and tidy in accordance with hotel standards.
  • Being aware of all hotel services and being active in the sales of these to guests.
  • Assisting guests with any reasonable request for hotel services.
  • Acquiring extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
  • Responding to complaints and finding the appropriate solution.
  • Complying with all health, safety and hygiene policies and procedures.
  • Maintaining the security of guest property and storage areas at all times, immediately reporting any breaches.
  • Working effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.

You will have:

  • A full clean driving licence with no penalty points.
  • GCSEs or the equivalent with grades A-C in English and Maths.
  • A passion to deliver excellent customer service.
  • Excellent communication skills and a professional groomed appearance.

This is an exciting yet demanding role requiring an individual who can deliver a standard of service synonymous with the Hastings brand.

The Night Porter role is a full-time position with a competitive salary on offer.

To apply, please forward your CV together with a covering letter of application by clicking on the APPLY NOW button below 

Closing Date: 25th April 2019