Food & Beverage & Retail Team Member

Location UK / Antrim

Job Type Permanent part-time

Salary £10000 - 20000

Updated 7 days ago

Reference 1403691

 Job Description

Food & Beverage & Retail Team Member £14,516 pa Permanent p/t (1768 hrs py)

Working for the National Trust means working for an organisation who are at the forefront of preserving the UK’s precious past, and delivering innovative solutions to make our environment sustainable for the future. We are a charity and funding is key. We need to constantly generate finances to do what we do, so as well as being Europe’s leading heritage organisation, we are very customer service focused. We offer fantastic career opportunities in the most fabulous places to work in the UK, where unforgettable experiences are shared every day. Working for us means working with extremely passionate people, in amazing locations for a fundamentally essential cause. What better reason to get out of bed every morning?

This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

What you’ll be doing

 

With your love of working with people and desire to provide an excellent service, you’ll work across both our food & beverage and retail operations to make sure all visitors have an outstanding customer experience. You’ll acknowledge, welcome and engage every visitor, offering them help and advice with their purchases and look for ways to go the extra mile to make their experience memorable.

As a key member of our food & beverage and retail team, you’ll ensure that all stock is available, displayed in a pleasing way, is correctly priced and available for purchase. You’ll look to maximise the profit and sales generated at our special places by ensuring that every opportunity is taken to increase our sales and average customer spend, whilst informing customers of the amazing work we are doing and what their money is funding – whether this is financing local projects or promoting our national strategy, cause and membership offer.

Who we’re looking for

 

Our team believe that people deserve more than just ‘good service’ but an amazing experience they’ll never forget, and we are looking for like-minded people to join us

You’ll need to;

  • Have fantastic customer service skills
  • Have clear communication skills
  • Can easily identify with customer needs
  • Enjoy working as part of a team
  • Have some cash handling experience
  • Have a good eye for detail
  • Have a can do attitude and willingness to learn