Customer Service Support

Location UK / Down

Job Type Permanent full-time

Salary Not disclosed

Updated 6 days ago

Reference 1400249

 Job Description

This is an excellent opportunity for Customer Service Support based in Newry.

Customer Service Support

EPAS is an innovative environmental engineering, manufacturing and service business. Products include the award winning GreaseShield® grease interceptor brand which has earned 20 international awards in 10 years and is globally certified. It has been our people who are responsible for our success to date. The company is experiencing significant expansion in all markets. We need committed, talented, and motivated people to join our team.

Key Responsibilities:

  • Interface with the Company’s Customers and Clients
  • Assist the Company’s Customer Service team
  • Be responsible for installation and maintenance services including scheduling of field personnel
  • Customer satisfaction surveys/KPIs.
  • Promote maintenance contracts

Qualifications and Skills

  • Experience of enterprise CRM systems,
  • Excellent interpersonal skills
  • Excellent telephone manner
  • Be both literate and numerate and be familiar with Microsoft Office.


As well as a competitive salary (based on experience), we also offer:

  • Pension Contributions
  • Private Health Insurance for the Successful Applicant, Partner and Children – Ts & Cs apply
  • 28 Days Paid Holidays

Full training will be provided.

To Apply

Please send an up to date copy of your CV by clicking the Apply Button Below.

Please go to for more information.