Commercial Account Handler

Location UK / Belfast

Job Type Permanent full-time

Salary See description

Updated 22 hours ago

Reference 1404204

 Job Description

Is the next step in your career to move in to an established brokerage known for excellent service standards? Our business is growing and we’re looking for an exceptional Commercial Account Handler to join our team in Belfast.


Competitive salary and attractive benefits package

PLUS opportunity for you to utilise your experience and develop your skills


At Willis Insurance and Risk Management, our unique blend of experience, insight and ingenuity has helped us to establish our reputation for fully understanding various industry sectors in commercial business. Our client-focused approach allows us to simplify risks in order to deliver bespoke risk management programmes and peace of mind for our clients.

As an award-winning independent insurance broker, with some of Northern Ireland’s biggest and boldest brands as clients, we have formed an enthusiastic and driven team, focused on providing exceptional service to our clients.


Working with us as a Commercial Account Handler will give you the opportunity to build and maintain strong relationships with clients across a wide range of industry sectors.

On a daily basis you will showcase your skills and knowledge by:  

  • proactively managing valued client and insurer relationships;
  • negotiating, placing and reporting to clients at renewal mid-term and new business stages;
  • ensuring adequacy and appropriateness of cover;
  • managing personal workloads and meeting deadlines;
  • keeping accurate client records and files at all times, including timely inputting of all client data into our bespoke system;
  • providing clients with high quality policy documentation in accordance with FCA regulation;
  • building good working relationships with the Client Account Executives, Client Account Directors and the wider team;
  • responding to client queries, including changes in cover and risk, in a professional and timely manner
  • attending occasional client visits/meetings in support of the Client Account Executive or Client Account Director;
  • ensuring that Company procedures, excellent client service standards and compliance regulations are adhered to and maintained;
  • contributing to the achievement of team and business objectives by identifying gaps, up selling and cross selling.


Our next Commercial Account Handler will ideally have 2 years’ account handling experience, be in possession of or working towards Cert CII, with good all round commercial insurance experience and technical knowledge across a range of classes of businesses.

If this sounds like you, and you can demonstrate the following skills and attributes, apply today:

  • enthusiastic client focused approach;
  • ability to develop strong client and insurer relationships;
  • ability to support colleagues in a close team environment;
  • strong working knowledge and understanding of most commercial classes of business and associated insurance products;
  • keen attention to detail and the ability to prepare high quality documentation;
  • highly organised with strong administrative skills;
  • IT proficient;
  • high level of motivation and resilience with a proactive attitude.

We understand and value the needs of our employees. As such, the successful candidate will be offered a competitive salary and attractive benefits package, all public and bank holidays, employer pension contributions and financial support for continuous personal development.


In addition to a supportive approach to performance management, we actively encourage learning and development by providing financial bonus and study leave schemes available which are available when you undertake CII qualifications.

We encourage knowledge sharing and have developed a coaching culture where knowledge is cascaded, ensuring everyone has an opportunity to benefit from the experience and expertise within our team.


Please forward your CV via the APPLY button below.

The closing date for applications is Friday 19 April 2019 at 5pm.

Please note that our recruitment campaigns are managed in-house and we will not accept any third party-applications unless requested from our agreed agency partners.


Willis Insurance & Risk Management is committed to protecting the privacy and security of your personal information. Please see a link below to our Privacy Notice, detailing how we collect and use personal information about you as a job applicant, in accordance with the General Data Protection Regulation (GDPR).