Location UK / Belfast
Job Type Temporary full-time
Salary £10000 - 20000
Updated 2 days ago
Applications are invited for the position of Claims Handler on a fixed term contract in the Claims department within the Riverside Tower location Belfast.
The Claims handler will be expected to handle and settle cases in a timely, cost effective and customer focused manner.
Conducts desk-based incident and case management
Contain claim costs by implementing agreed processes and deploying all resources effectively
Deliver consistency in estimating, minimize leakage and fraud
Deliver excellent customer service
Deal effectively with referrals, escalations and complaints where appropriate
Participate in initiatives to deliver continuous improvement
Conduct effective Quality Assurance program activities to validate the quality of claims handling to deliver consistent claim estimating, minimising leakage and fraud, and adherence to defined processes.
Assist in improving the performance of our business
Full ownership and accountability of the claims you are involved in managing
Deliver agreed targets for customer service, settlement rate and recovery levels
About the Person:
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