Business Analyst / Product Manager

Location UK / Belfast

Job Type Permanent full-time

Salary Not disclosed

Updated 5 days ago

Reference 1404367

 Job Description

Proofpoint is seeking a highly motivated and experienced Business Analyst/Product Manager to assume a key role in an energetic, results-oriented Engineering team.

Company Overview

At Proofpoint, we have a passion for protecting people, data, and brands from today’s advanced threats and compliance risks. We hire the best people in the business to:

  • Build and enhance our proven security platform
  • Blend innovation and speed in a constantly evolving cloud architecture
  • Analyze new threats and offer deep insight through data-driven intel
  • Collaborate with customers to help solve their toughest security challenges

We are singularly devoted to helping our customers protect what matters most. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

The Role

We are seeking a highly motivated and experienced Business Analyst/Product Manager to assume a key role in an energetic, results-oriented Engineering team.  The successful candidate will make a highly visible contribution to the end-to-end delivery of a multi-million dollar product offering.  They will work closely with local Engineers in Belfast, global Product Management, and staff based in our Silicon Valley headquarters, as part of a world-class team driving rapid growth through regular, ambitious feature releases that meet and exceed the expectations of our customers. 

Your day-to-day

  • Act as a key member of a team working on the leading Email Security product suite on the market
  • Play a pivotal role in driving the delivery of ambitious new features and large-scale projects from inception through to deployment
  • Act as a key stakeholder of Product Management requirements and priorities within Engineering, ensuring that critical projects are tracked and scheduled in line with commitments
  • Collaborate with Product Management, Engineering and Project Management to translate high level roadmaps and feature requests into high quality functional and non-functional requirements documentation with agreed phases and committed delivery dates
  • Work with Project Management to provide ongoing visibility of project progress to senior stakeholders in Product Management and Engineering, leveraging the capabilities of JIRA, Confluence and similar tools 
  • Work directly with Engineers to ensure that they fully understand the features they are implementing and testing, and that blockers are dealt with quickly and efficiently
  • Work with UX Designers and UI Developers to ensure that front-end components work seamlessly across a range of platforms, including tablet and mobile
  • Communicate with a range of stakeholders to ensure that proposed solutions accurately meet the needs of our customers
  • Work directly with Support and Sustaining team-members to ensure that customer issues are well understood and correctly prioritised by Product Management and Engineering 
  • Control feature-creep through compromise and thoughtful stakeholder management
  • Arrange and run meetings to align stakeholder goals and priorities   
  • Assist the continual improvement of Engineering processes
  • Combine technical know-how with a deep understanding of the products and features you help to deliver
  • Interact with Customers and Partners as needed to validate requirements, support technical integration efforts and deliver product demos
  • Respond to internal Sales/SE technical inquiries about Email Security product suite

What you bring to the team

Requirements:

  • Excellent verbal and written communication, including technical writing skills
  • Ability to understand and cleanly document complex systems at an architectural level
  • Ability to work effectively with people at all levels in the organization
  • Extensive experience in analysing and refining requirements leading to the delivery of accurate and on-time software projects 
  • Smart, driven, detail orientated and highly organized
  • Work well both independently and in a team environment
  • Experience with creating and tracking projects via a ticket management system such as JIRA
  • Extensive experience working in a product-focused development environment
  • Experience working collaboratively with Development and Product Management teams

Desirable:

  • Understanding of cloud-based product delivery
  • Understanding of email security and email filtering solutions
  • Understanding of REST and other web-service related concepts

Why Proofpoint

As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint’s amazing culture!