Location UK / Derry
Job Type Permanent full-time, TemporaryContract
Salary Not disclosed
Updated 17 hours ago
Excellent opportunity for a Service Desk Support Analyst based in Strabane
Can you handle any situation with confidence and control?
Do you understand what customers want and need so that they can get the result quickly?
Are you attracted to a role where you will be exposed to problem solving, innovation and learning opportunities?
At Allstate Northern Ireland we value people with these qualities and understand they will critically impact our customer and the overall success of our organization. We are currently recruiting for Technical Helpdesk Analyst roles within our Technical Support Centre based in Derry & Strabane. So come join our team and help shape our future direction!
In the Technical Helpdesk Analyst role you will act as a Trusted Advisor for Allstate and provide a world class service to Allstate agents and employees.
The successful candidate will be trained to offer first level technical support and will work as part of a technical support team operating within a fast paced and dynamic Technical Support centre environment.
Skills & Competencies required
Candidates should demonstrate the following on application
Plus one of the following
Previous experience of working in a Service Desk role is preferred but not essential
This is a permanent full time position and hours of work will be a minimum of 37.5 hours per week. This role involves shift work hours. Our operational hours are 9am – 5am with core hours being 12pm to 2am. Typical shifts are as follows: 1pm-9pm, 2pm-10pm, 3pm-11pm, 4pm-12pm etc.
To apply please click on the APPLY NOW button below to be directed to the company website
Closing Date: Friday 22nd February 2019
Statement on Fair Employment and Equal Opportunities:
Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.
Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position.