Job Description

To assist the Store Manager in all aspects of the business including sales, security and stock control

Sales Advisor

Reports to: Store Manager

Location: Unit 8, Galgorm Court, 10-12 Fenaghy Road, Ballymena, BT42 1GY

Contracted Hours: 8 hours per week   

Hourly Rate: 18-24 £7.40, 25+ £7.85 per hour

Purpose

• To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures

• To assist the Store Manager in all aspects of the business including sales, security and stock control

Responsibilities

• To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display

• Identifying selling opportunities and acting on these

• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards

• To ensure that stock is controlled and merchandised to Company standards at all times

• To assist with promotional set up

• To ensure that the premises are safe and secure at all times

• To comply with the Company regulations with regard to cash handling and administration

• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation

• Any other duties relevant and related to the post

Qualifications

Essential

• Maths and English GCSE Grade C or above or equivalent

   

Desirable

• WSET Foundation Certificate

Skills & Experience

Essential

• Three months previous experience in a retail environment

• Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills

• Customer focused – maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service

• Ability to actively sell to customers

• Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation

• Good standard of dress and appearance – clean and well groomed

• A good team player with the ability to work in a team environment

Desirable

• Interest and/or knowledge of wine

• Previous experience of cash handling

• Previous experience of stock handling and control

Main Points of Contact

• Customers / Sales Advisors/ Senior Sales Advisor/ Store Manager/ Regional Sales Developer / Regional Sales Manager / General Manager

• Marketing / Payroll / Stock / Cash Departments / Distribution / Maintenance Personnel

Other Relevant Information

• Application form needs to be completed to be considered for the role

• Flexible approach to work, including hours of work

• Must be age 18 or over

• You may be required to work in or transfer to another store within a reasonable travelling distance if business needs dictate

    

Note: Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

If you meet these criteria and want to further your career, please apply by using above email address to request an application form or by completing the attached application form, quoting reference number 19049.   Closing date for receipt of application forms is Thursday 21 February 2019.

An Equal Opportunities Employer