Receptionist / Customer Service

Location UK / Belfast

Job Type Permanent full-time, TemporaryContract

Salary See description

Updated 5 days ago

Reference 1392636

 Job Description

Excellent opportunity for Receptionist / Customer Service based in Belfast.

Job Title: Receptionist / Customer Service

Salary: £22,000

Employment Type: Permanent

Hours: 5 Days: 9:30 – 5:00 Monday – Friday (with one day off)  and 9:30 – 5:00 Saturday

Soaks Bathrooms has specialised in the supply of medium-high end bathrooms for 15 years, we are based in our award winning showroom in Belfast We are finalists for KBB Bathroom Showroom of the Year and Bathroom Retailer of the Year for the U.K and Ireland.

Due to continual growth we require a Receptionist / Customer Service Position for our busy showroom. You will be first point of contact for our Customers; both telephone and face to face.

Your responsibilities will include;

  • Create a welcoming environment for customers and ensure they are dealt with promptly and courteously and provide refreshments as required.
  • Deal with telephone calls
  • Respond to emails and to ensure emails are forwarded to the correct team memberDiary management
  • Range of administration duties
  • Customer flow coordination

Essential Criteria;

  • Able to work Saturdays, you will have a day off during the week
  • Strong Customer focus and the ability to deliver an excellent level of customer service
  • Confident communicator
  • Excellent organisational skills are a must
  • Professional appearance
  • Have a knowledge of using basic computer software (Word, Excel etc)
  • Working knowledge of computer packages and the ability to adapt to new systems

Desirable Criteria:

  • Demonstrable leading and social media

To Apply

Please forward your CV and cover letter via the APPLY button below.