Visitor Welcome Assistant

Location UK / Down

Job Type Contract, Permanent, TemporaryContract, Trainee

Salary £0 - 10000

Updated 23 hours ago

Reference 1384162

 Job Description

Visitor Welcome Assistant x 20 7.83 per hour Fixed Term f/t or p/t (until 15/11/19)

Do you love working with people from all ages and backgrounds? Can you provide service with a smile to thousands of customers, every day? Come and work with a great team, in a beautiful location.

What you’ll be doing


Visitors are a vital part of what we do. As the Visitor Welcome Assistant it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.

You’ll be responsible for answering queries and making sure visitors can find everything they need for their visit. You’ll tell them about the amazing work we do and what their money is funding.

This role will be based within the Visitor Experience Team and successful candidates will be required to work in various areas of the property including car parking during events and peak days and event set-up and delivery. The required hours are predominantly during weekends, bank holidays and school holiday periods, therefore, flexibility is required in this role.

Notification of the rota will generally be 4 weeks prior to shifts and team members can expect to be asked to work between 10-20 hours per month, however, this may increase dependant on the availablity of successful candidates.

Selection for these roles will take place by group assessment sessions on Friday 8th or Saturday 9th February 2019 where we will also be recruiting for the following positions:

• Food & Beverage Team Member

• Visitor Welcome Assistants – Strangford Lough


Who we’re looking for


This job is all about providing excellent customer service. We’d love to hear from you if you have:

  • A can do attitude
  • Genuine enthusiasm for working with people
  • Excellent customer service skills
  • A willingness to learn new skills
  • Ability to work well in a team
  • Good understanding of the National Trust and what we do

We do not accept CVs or covering letters for Northern Ireland vacancies. Please fill out the online application form on the National Trust Jobs website.

We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.