Location UK / Down
Job Type Permanent part-time, Trainee
Salary £10000 - 20000
Updated 5 days ago
Visitor Experience Officer 15,479 pa Permanent p/t (30 hrs pw)
Have you got fantastic customer service skills? Are you a creative individual who has a passion for marketing and communications? We’d love you to bring your skills to the biggest conservation charity in Europe. With engaging stories to tell, there’s always something to share with our visitors, and it will be you job to make sure we’re doing that all year round.
What you’ll be doing
As a Visitor Experience Officer, you’ll be responsible for the delivery of effective interpretation and engaging programming in the outdoors to deliver a year round offering of events at our properties. Working alongside the Visitor Experience Manager, you’ll develop engaging and meaningful interpretation that can teach, move and inspire our visitors. This role will focus working more outdoors in conjunction with Ranger and Gardener teams.
Understanding how and why we engage our supporters is key. Working with our spirit of place, you’ll work with the visitor experience team to link everything we do back to our cause and the on-going work we do. You’ll deliver high standards of presentation at the property, and ensure all our communications with our visitors, from the first click on the website, and social media to the posters and signs around the property are clear and consistent. As a champion of exceptional visitor experiences, you’ll join a high performing team and will regularly be involved in the duty management rota which will include weekend working helping the smooth running of the visitor operation. Further details of working pattern will be discussed at interview
Who we’re looking for
It’s a significant role at a busy property and we need someone who can take on a challenge. To deliver this role successfully, you’ll need to have: