Location UK / Antrim
Job Type Contract, Permanent, TemporaryContract, Trainee
Salary £0 - 10000
Updated 3 days ago
Visitor Experience Assistant 8.46 per hour Fixed Term p/t (until 29/11/19)
Do you love working with people from all ages and backgrounds? Can you provide service with a smile to thousands of customers, every day? Come and work with a great team, in a beautiful location. With engaging stories to tell, there’s always something to share with our visitors, and it will be you job to make sure we’re doing that all year round.
What you’ll be doing
What you’ll be doing As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day. You’ll be asked to confidently sell membership and gift aid on entry, as well as work to our sales targets. You’ll also be responsible for answering queries and making sure visitors can find everything they need for their visit. When interacting with our customers, you’ll inform them of the amazing work we are doing and what their money is funding, promoting local projects or our national strategy.
You’ll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property.
Who we’re looking for
It’s an exciting role at a busy property and we need someone who can take on a challenge. To deliver this role successfully, you’ll need to have:
We do not accept CVs or covering letters for Northern Ireland vacancies. Please fill out the online application form on the National Trust Jobs website.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.